Digital QA Engineer

2 days ago

Markham Ontario, York region, Canada Clearoute Full time

About the Company

Clearoute Inc. is a professional full-service consultancy that helps businesses grow through various offerings, including branding, marketing, web development, and consulting. We have been in the industry for over 25 years, establishing ourselves as a trusted growth partner. We pride ourselves on innovative solutioning, effective communication, and rigorous planning to ensure our client's requirements are met in a timely and effective manner. We believe a great business starts with its people. We prioritize our employees' growth and learning, providing them significant exposure to a wide range of industries and allowing them flexibility within their role to focus on what they are passionate about and can be the most successful in.


About You

We are seeking a Digital QA Engineer to join our team on a full-time basis. This role is ideal for someone with a strong background in quality assurance and a solid understanding of digital development processes. As a key contributor to our team, you will ensure the delivery of high-quality digital solutions by implementing robust testing methodologies, managing QA workflows, and collaborating with cross-functional teams. Your focus will be on identifying issues early in the development lifecycle and maintaining the integrity of our digital solutions.

To excel in this role, you must have a keen eye for detail, a proactive approach to problem-solving, and the ability to communicate effectively. You'll thrive in a dynamic, fast-paced environment where collaboration and innovation drive success.


Key Responsibilities:

  • Design, implement, and execute comprehensive QA strategies for digital projects, including functional, performance, and security testing.
  • Collaborate with stakeholders to translate business requirements into actionable QA plans.
  • Conduct rigorous testing to ensure all digital solutions meet defined standards and align with business objectives.
  • Develop and maintain a QA 5-point checklist to standardize quality across projects and teams.
  • Utilize tools like Bugherd to manage QA workflows, track bugs, and ensure timely resolution of issues.
  • Monitor and optimize the performance of content management systems (CMS), ensuring seamless integrations and user experience.
  • Perform WordPress maintenance tasks, such as plugin and theme updates, troubleshooting server-side issues, and generating hosting usage reports.
  • Implement and manage IT services, including Google Workspace user management and Slack permissions.
  • Create detailed QA reports and documentation to support transparency and continuous improvement within the team.


Qualifications:

Required:

  • Bachelor's degree in a relevant field (e.g., Computer Science, Digital Media, or a related discipline).
  • 2-3 years of experience in quality assurance for digital environments, with a focus on web and mobile applications.
  • Hands-on experience with testing tools and methodologies for web and mobile applications.
  • Proficiency in CMS platforms like WordPress and familiarity with SEO and web analytics tools (e.g., Google Analytics).
  • Strong analytical skills and the ability to identify, document, and troubleshoot issues effectively.
  • Excellent written and verbal communication skills.


Preferred:

  • Experience with front-end technologies (HTML, CSS, JavaScript) is a plus.
  • Familiarity with Agile or Scrum methodologies.
  • Relevant certifications in QA, testing, or digital development (e.g., ISTQB, CSTE).


What You’ll Get to Do:

  • Work with cross-functional teams to deliver high-quality digital solutions that meet client expectations.
  • Participate in workshops to refine QA processes and establish best practices.
  • Contribute to enhancing user experience by identifying and resolving issues early in the development process.
  • Play a critical role in maintaining the reliability and performance of digital platforms and systems.


Benefits:

  • Dental care
  • Extended health care
  • On-site gym and basketball court
  • Free or discounted food
  • Free on-site parking
  • Paid time off
  • Company events

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