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Veterinary Receptionist

3 months ago

Vancouver Metro Vancouver Regional District, CA North West Veterinary Dermatology Services Ltd. Full time

We are looking for a full-time receptionist to join our team at our Vancouver location.

Company Benefits
- Monday to Friday schedule, 1 or 2 evening shifts per week (8 p.m.)
- We are closed on all weekends and statutory holidays
- Competitive compensation package
- 2 weeks paid vacation to start, 3 weeks paid on 3rd anniversary, 4 weeks paid on 5th anniversary
- Additional unpaid vacation available
- Extended health, dental and vision care
- Paid sick time
- Uniform allowance
- Staff discount

Expectations
- Enjoys client interaction and possesses exceptional communication skills
- Demonstrates a positive and professional attitude
- Excellent attention to detail
- Confident, compassionate, presentable
- Reliable team player

Responsibilities
- Create a welcoming environment for patients and clients
- Answer incoming telephone calls
- Manage email correspondence including client and referral inquiries
- Schedule, track, and follow-up on appointments
- Maintain practice software including client and patient record management
- Process payments and maintain cash register
- Follow all SOPs to support smooth clinic operations

Qualifications
- Veterinary Office Assistant or Medical Office Assistant certificate preferred; new grads are welcome
- Basic computer skills are required
- Cornerstone experience is an asset

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