Veterinary Receptionist

4 weeks ago


Vancouver, British Columbia, Canada VCA Full time
Job Title: Veterinary Receptionist

We are seeking a highly skilled and compassionate Veterinary Receptionist to join our team at Yaletown Animal Hospital. As a key member of our front office team, you will be responsible for providing exceptional client service, managing client communications, and ensuring a smooth and efficient flow of patients through the clinic.

Key Responsibilities:
  • Manage client communications, including phone calls, emails, and in-person interactions
  • Coordinate patient appointments, surgeries, and other clinic activities
  • Process client payments, handle billing, and maintain accurate financial records
  • Provide exceptional client service, ensuring a positive experience for all clients
  • Collaborate with veterinarians, veterinary technicians, and other support staff to ensure seamless patient care
Requirements:
  • High school diploma or equivalent required; post-secondary education in a related field an asset
  • Minimum 1 year of experience in a veterinary clinic or related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in computer software, including practice management systems
What We Offer:
  • Competitive hourly rate
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Comprehensive benefits package, including extended health benefits, dental, and vision
  • Discounted pet care services and products

At Yaletown Animal Hospital, we are committed to providing exceptional care to our patients and their families. If you are a motivated and compassionate individual who is passionate about delivering outstanding client service, we encourage you to apply for this exciting opportunity.



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