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Assistant Location Manager

3 months ago

Prince George Regional District of FraserFort George, CA Service Corporation International Full time
Assistant Location Manager

Apply

Locations: BC - Prince George

Time Type: Full-time

Posted on: Posted 4 Days Ago

Job Requisition ID: Req.139248

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work

As a seasoned practicing Funeral Director, under the guidance of a Location Manager, learn the responsibilities of a Location Manager for the opportunity of career advancement. Assist the Location Manager with the daily operations of a Funeral Home including planning, achieving annual sales revenue and production targets, encourage profitable case volume growth, Profit & Loss (P&L) goals, manage expenses, developing a professional and effective staff, and exceeding client family expectations. Assist and direct the business operations as if it were your own.

JOB RESPONSIBILITIES

Location Management:

Financial Management

  • Work with Location Manager to develop annual business plan and budget as well as financial, production, and revenue goals.
  • Run reports, analyze, identify trends, and make observations or improvement recommendations to Location Management.
  • Understand industry finances, how daily activities affect financial outcomes. May approve expenditures and invoices including overtime.

Operations

  • Assist the Location Manager with the day-to-day activities ensuring on-time services that exceed client family expectations.
  • Identify barriers, encourage ideas, and recommend improvements. Assure the location’s operating practices comply with applicable federal & state regulations and Company policies.
  • Manage frontline supervisors’ responsibilities, expectations, and accountabilities.
  • Make decisions that support and reinforce the company’s market strategies, values, and goals.
  • In the absence of the Location Manager, fulfill appropriate daily responsibilities and decision-making.
  • Additional responsibilities as requested or assigned.

People Development

  • Screen, interview, and assess candidates (internal and external) for hiring or promoting a skilled and effective staff.
  • Develop a strong, trusting, and reliable team through influence and leading by example, having indirect responsibility for staff.
  • Constructively address issues and provide tangible and appropriate feedback to develop skills and/or close gaps.
  • Monitor training and licensing requirements ensuring staff is re-trained/licensed prior to expiration.

Funeral Directing:

  • Arrange and conduct funeral services in accordance with the family’s desires, expectations, and spiritual beliefs.
  • Discuss family’s wishes, funeral options, services, products, and pricing with deceased family.
  • Identify and communicate special veteran or recognition benefits. Execute funeral services contracts and documents in accordance with state and federal laws.
  • Through community and non-profit involvement, retain heritage, increase goodwill, and indirectly increase market share.
  • Additional responsibilities associated with funeral documents, arrangements, services, and post-family care.

Education, Experience & Skills

Education, Certifications, and Licensure

  • BC Funeral Directors License is required.

Experience & Skills

  • At least five (5) years industry experience in the applicable discipline with progressively increasing responsibilities with an understanding of industry competitive pricing, demographic patterns, and market competition.
  • Desire to learn, understand and apply Financial and Business acumen.
  • Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers.
  • Proficient in MS Office suite including mail, word, excel, & powerpoint as well as proprietary industry software (HMIS, CarePoint, Becan).

Working Conditions

  • Environment: Work may be performed both indoors and outdoors regardless of weather conditions; Care Center personnel may have exposure to various chemicals and fluids; cemetery personnel may have exposure to chemicals and equipment.
  • Attire: Business attire is required. Personal safety equipment or appropriate attire may be required for the cemetery or crematory environment.
  • Physical Demands: Sitting continuously for multiple hours or standing continuously for multiple hours. Manual dexterity to operate standardized office equipment, telephone, calculator, copier, and computer. Ability to lift up to 50lbs to assist with moving bodies.
  • Extenuating Schedule: Typically required to work several evenings or weekends each month.
  • Travel: minimal local.

Pay

  • $75,000+ depending on experience.

Postal Code: V2L 1M2

Category (Portal Searching): Operations

Job Location: CA-BC - Prince George

About Us

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve.

The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery, and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion, and attention to detail that is second to none.

"SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V

SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.
On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

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