Operations Manager

1 week ago


Drummondville Quebec, Drummond, Canada FedEx Canada Full time

FedEx Express has been at the forefront of connecting Canadians to what’s important to them, whether that’s delivering lifesaving COVID-19 vaccines or someone’s latest online purchase. FedEx Canada has an exciting opportunity for P&D (Pick-Up and Delivery) Manager.


This is an onsite opportunity located at Drummondville, Quebec, Canada.


Job Summary:

To supervise, coordinate and control pick-up and delivery operations within the service area of the station to achieve maximum service and profit objectives. To supervise, coordinate and control warehouse and station operations and administrative duties to achieve maximum service and profit objectives. Implements and sustains best people practices ensuring a highly engaged workplace.


Job responsibilities:

  • Selects, trains, develops, disciplines and motivates hourly personnel. Provides station personnel with information regarding benefits, uniforms, wage and salary policies, personnel and operating policies/procedures, etc.
  • Performs an overall audit function on packages in-house and on the vehicles, as well as audits on all other station processes. Promotes Safe work activities by conducting safety audits, accident and injury prevention and reporting, and coaching with individual employees.
  • Ensures compliance regarding corporate Personnel, Policies and Procedures using CCSM Audit as a measurement tool
  • Supports corporate goals and objectives, including the People First Philosophy, Employment Equity and Quality.
  • Conducts investigation to determine causes of vehicle accident and employee injuries and to improve safety procedures. Uses online injury and accidently reporting sites accordingly.
  • Monitors overtime, salaries and wages, supplies, vehicle rentals, fuel (eco-driving).
  • Provides proper security for FedEx, FedEx employees and customer properties (or packages). Ensures compliance with building security – FedEx employees only on site, visitors signed in with escort, etc. Vendors are assigned for preventative maintenance.


Required Qualifications:

  • A bachelor’s degree preferably in Engineering, Supply chain Management.
  • Minimum five years of Operation experience in transportation & logistics with two years in Leadership role.
  • Excellent communication skills required
  • Conflict Management
  • Must possess a valid driver's license and a good driving record
  • Must be bilingual


Some awesome perks to working at FedEx:

  • A competitive salary and incentives
  • Health/ Dental benefits and pension plan
  • A Career Investment Fund of $5k a year
  • Discounted FedEx services, flights, hotels, entertainment and car rentals
  • FedEx has been named a Great Place to Work® and recipient of several Best Places to Work™ awards, among others


We don’t expect you to deliver any helicopters or pandas – but if you can deliver on this exciting job opportunity, please attach your updated resume when applying. We thank all applicants, and we will contact you directly – by email, not by FedEx – if selected for an interview.



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