Cafe Store Manager
4 weeks ago
Nadège Patisserie is a boutique bakery and retailer that combines the art of French pastry with fresh, modern panache.
We are seeking dynamic, skilled professionals to join our talented and growing team
Salary to be discussed
Availability: An open availability will be given preference.
What You’ll Do:
- Lead Sales Growth: Drive sales volume while ensuring a consistently positive customer experience.
- Manage the Team: Supervise and direct a team of sales associates (team size varies by season). Train and develop the team in sales, customer service, and product knowledge.
- Front of House Management: Spend the majority of your time managing Front of House operations, with about 6 hours per week dedicated to office work and the remainder of the time on the floor.
- Operational Duties: Perform opening and closing duties, ensuring the store is well-stocked, organized, and meets quality standards.
- Maintain Store Standards: Keep the store clean and organized, complete all checklists, and address any health and safety hazards promptly.
- Emergency Response: Handle any emergencies during shifts, ensuring the safety and well-being of customers and staff.
- Financial Management: Assist in managing store profitability by monitoring labor costs, controlling expenses, and participating in recruitment.
- Promotions & Community Engagement: Help plan and execute sales promotions and maintain a positive public image.
- Schedule Creation: Develop weekly schedules according to labor guidelines and consider fluctuations in sales due to holidays or local events.
- Coffee: Operate coffee-making equipment such as espresso machines and grinders.
What You’ll Need:
- Certifications: Current Food Handler’s Certificate and First Aid Training (or willingness to obtain within the first weeks of employment).
- Experience: Supervisory or managerial experience, preferably in the restaurant, hospitality, or retail industry (training will be provided).
- Leadership Skills: Ability to train, lead, and motivate teams effectively.
- Customer Service: Strong customer service skills with excellent communication abilities (both written and verbal).
- Organizational Skills: Ability to multitask, solve problems, and pay attention to detail.
- Professionalism: A professional appearance and attitude, contributing to a positive team atmosphere and adherence to company policies.
- Physical Requirements: Ability to lift or move up to 25 lbs and stand/walk for extended periods during each shift.
- Availability: Must be available to work days, evenings, and weekends.
What You'll Get:
- Opportunities for growth and development.
- Store discount.
*Please note this role requires a strong ability to interact with customers, build relationships, and organically upsell products.
Job Type: Full-time
Additional pay:
- Tips
Benefits:
- Store discount
Flexible language requirement:
- French not required
Schedule:
- Holidays
- Monday to Friday
- Weekends as needed
Work Location: In person
Expected start date: 2024-08-26
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