General Manager
4 weeks ago
Job Summary
Under the direction of the Vice President of Operations, the Restaurant General Manager plans and directs the overall Food & Beverage operations for a stand-alone bar and/or restaurant including all related management functions to ensure a positive guest experience.
Responsibilities
QUALIFICATIONS:
- Requires a BS/BA degree in related field and eight (8) to ten (10) years of related experience or an equivalent combination of education and experience.
- Must obtain and maintain valid licenses / certifications per Federal and/or State.
- Must be at least twenty-one (21) years of age.
- Familiar with a variety of the field’s concepts, practices, and procedures.
- Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive memorable entertainment experience.
- Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
- Must present an image of excitement, enthusiasm, and outgoing personality while being able to project a professional appearance.
- Relies on experience and judgment to plan and accomplish goals.
- Able to perform a variety of complicated tasks.
- Must possess excellent organizational, communication, and multi-tasking skills.
- Must possess excellent time management skills along with the ability to forecast the time management needs of others.
JOB RESPONSIBILITIES:
- Drives P&L strength by implementing appropriate programs and systems and provides oversight to ensure adherence to such. Ensures strong fiscal responsibility is demonstrated by staff.
- Utilize and/or create financial reporting tools to properly measure area’s efficiency and financial success. Takes corrective action as necessary.
- Develops and administers operating and capital budgets.
- Conducts or reviews detailed management and operational analyses to ensure ongoing success and efficiency within the department.
- Responsible for specifications and quality of all food and beverage products.
- Controls all labor and food cost percentages.
- Responsible for quality consistency and presentation of all food and beverage products delivered to guests.
- Recommends to senior management operational enhancements that support initiatives and promote excellence.
- Monitors profit and loss statements to ensure objectives are met and recommends corrective actions as required.
- Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.
- Demonstrates a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
- Ensures prompt and discreet notification to appropriate management of any observation of illegal acts or internal ethics violations.
- Ensures appropriate staffing levels to best manage labor costs while maintaining outstanding guest service.
- Stays abreast of the current trends and practices within area of responsibility and communicates pertinent information to management peers, direct reports, and team members as appropriate.
- Responsible for cleaning and sanitizing work and public spaces.
- Other duties as assigned.
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