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Service Advisor Blue Mountain Honda Collingwood, ON
3 months ago
Blue Mountain Honda is hiring a Service Advisor Are you ready for your next career challenge? Apply with Blue Mountain Honda today
Leggat Blue Mountain Honda, now part of the Leggat Auto Group, has an amazing opportunity for a motivated, customer service-oriented individual. The successful candidate should have excellent communication and social skills with customer satisfaction as a priority. NO AUTOMOTIVE EXPERIENCE NECESSARY. Want to learn about the automotive business? We will train you. If you’ve been in a service industry and are looking for a change of scenery or want to learn something new, then do not miss this amazing opportunity to join a growing business with amazing potential.
Position: Service Advisor - 5 day work week
Job Types: Full-time, Permanent
About Us
Leggat Auto Group represents 12 dealerships across Southern Ontario. We are a family-owned auto group that is committed to helping everyone find the perfect vehicle to match their lifestyle. Just like we match vehicles to our customers’ lifestyle, we’re looking for individuals who share and live our values. We focus on teamwork, passion, and ingenuity to drive our vision of providing an exceptional automotive experience for everyone. We are seeking career-focused individuals who want to grow their careers within a supportive and motivating environment.
The service advisor is the dealership's first-line customer-relations and service representative. The candidate must have strong customer service skills with a basic understanding of a vehicle’s operation.
Responsibilities:
- Greet each customer in a prompt, courteous manner.
- Communicate with service customers to determine the nature of the mechanical problems and time required.
- Follow up progress of each repair order during the day, contact customers by telephone or text message regarding changes in the estimate or time promised.
- Handle telephone inquiries regarding work in process and appointments and return phone messages promptly.
- Review work performed with customers.
- Interpret warranty information and policies to customers.
- Stay up to date on technical and performance information on all vehicles serviced by the dealership.
- Assist the service manager as necessary.
- Adhere to all company policies, procedures, and safety standards.
Requirements:
- Excellent listening and communication skills.
- Computer proficient.
- Strong work ethic and team player.
- Flexible to work retail business hours including Saturdays.
- Professional, dependable, reliable, and a commitment to provide excellent customer service.
- A valid driver’s license.
- Experience with CDK & PBS software is considered an asset.
Why Work for Leggat Auto Group:
- Career Growth Potential with 12 Dealerships and 600 Employees strong.
- Drug, Dental and Extended Health Benefits.
- Travel, Life Insurance and AD&D.
- LifeWorks Employee Assistance Program (EAP).
- Employee Recognition and Events.
- Employee Pricing on Vehicle Purchases and Parts and Services.
- Goodlife Membership Discounted Corporate Rate.
- Leggat Care Foundation; we support the communities in which we live and work.
- We represent 80% of the Car Manufacturer Brands.
Additional Information:
• Our Company proudly provides equal employment opportunity for all employees and applicants. We welcome and encourage applications from persons with disabilities. Accommodation is available upon request for candidates taking part in any aspect of the selection process.
• We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest
