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Accounting Assistant

2 months ago


Ottawa Ontario, Ottawa region, Canada Hays Full time

Accounting Assistant (AR)

6 month contract

Ottawa- onsite (Free parking on site. Accessible by transit)

What you will be doing…

You would be responsible for the timely creation and distribution of client invoices, responding to customer inquiries, and investigating and correcting discrepancies. The Finance department is an agile team environment were all contributes to common team goals to meet the department’s deadline;

Some of your responsibilities include…

Prepare and distribute invoices (60%)

  • Create invoices:
  • Import timesheets from Workforce Management software
  • Create invoices using that data in MS Great Plains software
  • Email invoices & backup to clients
  • Create manual adjusting invoices:
  • Investigate billing discrepancies and correct invoice errors. Work with payroll & contracts administrators to identify and correct errors.
  • Create and distribute manual (retroactive & supplementary) invoices as required by contract specifications.
  • Maintain an effective invoice filing system for manually prepared invoices along with appropriate back-up documentation.


Customer Collections (30%)

  • Respond to customer inquiries, particularly related to customer invoices, on a timely basis, while exercising tact and diplomacy.
  • Collect monies owed by clients in a professional manner by building relationships and providing effective client services.
  • Communicate directly with clients through email, telephone and written correspondence
  • Work with field supervisors, timekeepers and Operations to develop processes that ensure correct invoicing and prompt collections.
  • Maintain record of collection attempts
  • Review collection issues and processes with the AR Supervisor on a weekly basis.
  • Organize and distribute client invoices, statements and other documentation.
  • Reconcile client accounts where required.


Other (10%)

  • Submit invoices & related backup to customers via online client portals
  • Assist with general account reconciliations.
  • Other duties as required

What is in it for you?

  • Work for a reputable and nationally known company
  • Work in a challenging and rewarding work environment
  • Employee discount programs, social outings and holiday gatherings

You are a good fit if…

  • Excellent interpersonal skills, ability to deal with tough clients
  • Strong attention to detail
  • Proven problem solving abilities
  • Ability to work independently and manage deadlines
  • Ability to work in a team environment with the flexibility to back up a variety of positions
  • Strong computer and system competency
  • Strong ability to multi-task, organize and prioritize
  • Ability to change priorities as needed
  • Ability to analyze and problem solve with a variety of stakeholders
  • Effective verbal and written communication skills in English, French desirable

Your must-haves:

  • Intermediate Knowledge and experience with Microsoft Excel
  • Recent working experience using Microsoft Great Plains accounting software
  • A proven track record of strong data entry skills
  • Hold or have the ability to obtain a Secret level government security clearance

Nice to have:

  • Previous experience in accounting, including: Accounts Payable, Accounts Receivable, General Ledger Reconciliations, and Cash Balancing
  • Previous Experience with timekeeping processes