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Department Manager, Footwear, Yorkdale Mall

2 months ago

Old Toronto Ontario, CA Canadian Tire Full time

What you’ll do

  • As a Department Sales Manager of Footwear, you have a passion for sports and live an active lifestyle.
  • You know shoes, are keenly interested to learn more, and maybe even a sneaker head
  • You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.
  • As an ambassador and leader of the customer experience, you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same.
  • Coach and develop your department team by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support.
  • Build and manage a daily game and sales plan for the department.
  • Create development plans for full-time staff – providing support and coaching to improve any performance gaps.
  • Communicate skills proven through effective huddles / meetings / coaching sessions.
  • Develop and maintain a positive work environment for staff.

What you bring

  • Business savvy – you have a customer-focused mindset and can plan, execute, and drive sales.
  • Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team.
  • Culture and brand ambassadors – you love the work and take pride in our brand.
  • If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.
  • Minimum of 2 years in a retail environment, preferably at a supervisory level.
  • A proven track record of business growth and exceptional customer service skills.
  • Demonstrated interest in or involvement in sports or the sporting goods industry is an asset.
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