Current jobs related to Sea Logistics Customer Care Specialist - Canada, CA - Kuehne + Nagel AS
-
Logistics Coordinator
4 months ago
Canada, CA Just Quality International Inc. Full timeJust Quality International (JQI) is seeking a Logistics Coordinator as we grow our Logistics Team.Who is JQI?Just Quality International Foods is a leading frozen foods supplier of fruits and vegetables, concentrates, ingredients, and value-added solutions. JQI believes in delivering superior quality products, competitive pricing, and unbeatable...
-
Bilingual Customer Care Associate
3 months ago
Canada, CA Esri Canada Full timeEsri Canada Limited has an exciting opportunity for a Bilingual Customer Care Associate within the Customer Support Department. The position is based remotely in Canada and will report directly to the Manager of Customer Care and Renewal Management.Esri Canada provides world-class customer service to clients across Canada who are using Esri software to solve...
-
Customer Support Specialist
1 month ago
Canada, CA APF Marketing Full timeWe are searching for a Customer Support Specialist to join our family. This highlymotivated individual would be responsible for maintaining existing client relations andmanaging their orders.About us:APF Marketing is a front runner in the promotional products industry with amanufacturing facility in Montreal and an established importing department...
-
Logistics and Warehouse Manager
1 month ago
London, Canada Metropolitan Area, CA Ahria Consulting Full timeLogistics and Warehouse ManagerOur client, Bosco & Roxy's, is seeking an experienced Logistics and Warehouse Manager to oversee all warehousing and distribution functions at their facilities. This role is responsible for managing inbound and outbound shipments, ensuring compliance with safety, regulatory, and food industry standards, and optimizing...
-
Senior Director of Logistics
5 days ago
Canada, CA Hays Full timeSENIOR DIRECTOR OF RAILWAY LOGISTICS | Montreal/Hamilton | MAUFACTURING | FROM 160k+ |ON-SITEYour New CompanyJoin a renowned leader in the metal processing industry, recognized globally for its commitment to excellence and innovation. With a rich heritage spanning over almost a century, this company has evolved into a multifaceted enterprise with multiple...
-
Influencer Marketing Specialist
1 month ago
Canada, CA Creative Circle Full timeOur start up client in the tech space, is looking for an Influencer Marketing Specialist to join their marketing team. This will be remote, and about 20 hours per week (+/-). What you will be asked to do in this role:Research and outreach. You will identify, research and build relationships with influencers, across platforms like Instagram, YouTube and...
-
Legal Counsel
4 months ago
Canada, CA Pantos Logistics Canada Inc. Full timePosition SummaryThe Legal Counsel will assist with a variety of corporate and commercial matters, including drafting, reviewing and negotiating contracts, addressing employment law related matters, managing regulatory compliance issues, and assisting the legal team. The position will report directly to Senior Counsels in the legal team and involves a broad...
-
Communications Specialist
1 month ago
Canada, CA Fulfillment IQ Full timeGeneral InformationRole Title: Communication SpecialistJob Type: Full-Time PermanentJob Location: Toronto, ON, Canada About Fulfillment IQ (FIQ)At Fulfillment IQ, we are revolutionizing the way companies approach supply chain and logistics. We are an award-winning supply chain tech company, specializing in providing solutions to D2C brands, retailers, and...
-
Trade Compliance
1 month ago
Canada, CA TCWGlobal Full timeTrade Compliance – Cross BorderFully Remote$48 CAD/hrLocation: CanadaStart Date: 10/28/24End Date: 10/26/25Our leading SaaS client is looking for a Trade Compliance-Cross Border worker to be responsible for the development of international content to support the company’s Trade Compliance tools which provide compliance requirements for assisting...
-
Marketing Specialist
1 month ago
Canada, CA Earner Full timeCompany DescriptionEarner is a learning and development platform focused on helping individuals acquire new skills, with a particular emphasis on professionals in the technology industry. The platform's mission is to empower individuals to achieve their dreams by providing content and resources that facilitate learning and earning opportunities.Role...
-
Cerner Custom Solution Developer
1 month ago
Canada, CA Hourglass HR Full timeWe are seeking an experienced Cerner Application Support Specialist with a strong background in Cerner Millennium application support and implementation. The ideal candidate will be responsible for incident resolution, troubleshooting, and configuration of various Cerner solution components, while actively contributing to the successful implementation of...
-
Payroll Specialist
1 month ago
Canada, CA Miller Thomson LLP Full timeAs a recognized national business law firm, we support, grow, and impact our communities through our work. We help entrepreneurs, companies, and professionals shape and build the Canadian economy.When you start a career with Miller Thomson, you join a firm that puts its people first. We provide the opportunity to influence the course of your career,...
-
Director Strategic Development
1 month ago
Canada, CA Reimer Associates Inc. Full timeOur client is a well-established leader in the Canadian transportation and logistics space. Their commitment to innovation, customer service, and operational excellence has positioned them as a trusted partner for businesses across North America. As they continue to grow and evolve, they are seeking a Strategic Business Development Executive to help drive...
-
MAC Specialist
1 month ago
Canada, CA LanceSoft, Inc. Full timeMAC Support Specialist Duration: 12+monthsLocation: Montreal, QC_HybridRequired Skills -2+ years in a technical operations or person responsible for a service -Experience as a technical lead of a global enterprise service in a large company -Proven experience with technical administration and troubleshooting -Expert knowledge of macOS -Concise and articulate...
-
InSAR Specialist
4 weeks ago
Canada, CA EVONA Full timeInSAR Processing Specialist | Canada – Fully RemoteWe are looking for an experienced InSAR Processing Specialist to join a team at a leading organization in the Earth observation intelligence field. You will play a pivotal role in supporting the execution of the organization's strategy to deliver science to more end users through innovative methods....
-
Bilingual Customer Service Representative
1 month ago
Canada, CA Prime Hires Full timeOur client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.Job Title: Customer Service Professional - Bilingual IIILocation: Halifax, NSWorking Arrangements: Hybrid...
-
Canada, CA Esri Canada Full timeEsri Canada has a unique opportunity for a Product Communications Specialist, ArcGIS on our Product Management team, based anywhere in Canada.ArcGIS is the leading and most comprehensive geospatial platform, with an extensive set of products and capabilities that continue to evolve to meet the changing needs of our customer organizations. As a Product...
-
HQSE Specialist and Lead
3 months ago
Canada, CA McKeil Marine Limited Full timeMcKeil Marine is one of Canada’s leading marine service providers. Experienced and adaptive, we deliver turn-key solutions that support our customers success in a wide range of transportation and project challenges. Customer service, safety, quality, and respect for the environment are at the heart of our operations. When you join McKeil Marine you can...
-
Cyber Security Specialist
5 days ago
Canada, CA Intuitive.Cloud Full timeAbout us:Intuitive.Cloud is one of the fastest-growing (INC 5000, CRN) Cloud & SDx solution and services companies supporting enterprise customers on a global scale. Intuitive is an "Engineering Company" delivering measurable value and key business outcomes.Intuitive Superpowers:- DataOps & AI/ML- Cloud Native, AppSecOps, DevSecOps- Cloud Migration &...
-
Freight broker
4 weeks ago
Canada, CA Challenger Motor Freight Full timeChallenger is seeking motivated individuals to join our team as Freight Broker (Operating) Agent.As a Freight Broker Agent, you'll play a pivotal role in expanding our customer base and providing tailored solutions using our network of carriers and providers.Our agents have the autonomy to determine how and where they allocate their time to generate...
Sea Logistics Customer Care Specialist
3 months ago
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Quebec site is looking for a new Sea Logistics Customer Care Specialist to join our Sea Logistics team.
Your RoleThis is a customer focused role that requires the ability to build and develop long-term partnerships with all our internal and external partners, along with the keen ability to listen, communicate, transfer information, handle customers' inquiries and provide solutions.
Your Responsibilities- You will be responsible for customer care and satisfaction by providing proactive advice and consultancy.
- Learn customers' business and needs to support their business goals by creating clear, open communication channels.
- Promote pro-active and consistent engagement with the Operational Care Centre (OCC) to transition customer information for flawless operations execution.
- Ensure quality of information transition to the OCC to reflect the level of quality each new customer expects from a premier organization.
- Ensure that the experience during implementation is designed around the customers' business and day-to-day realities.
- Understand standard specific shipping requirements and consistently offer best solutions but be quick to adapt to changes that may arise and affect 'normal' shipping patterns.
- Efficiently facilitate your customers' ability to obtain quotes for any business mode that is the best fit for that particular shipment.
- Document communication rules of engagement that are led by the customer in defining the relationship but always ensure that we hold up our part of the partnership.
- Facilitate solutions with appropriate counterparts, follow up consistently (internally and externally), document issues to create a 360 degree view of the customer with the ultimate goal to turn a negative experience into a positive experience for the customer.
- Become the resource of timely and relevant information that may impact customers' business to adjust planning, budgets, etc., to mitigate their risk.
- Guide customers through Kuehne+Nagel online tools that support their goals (i.e., efficiency, planning, visibility).
- You will document, investigate and resolve customer concerns in a timely fashion.
- Ensure that all GXP training is completed and all Pharmaceutical shipments are handled based on GXP requirements and compliance.
- Understand and adhere to Kuehne+Nagel QSHE processes and requirements as stipulated in SOP/WI.
- Bachelor’s degree in supply chain management or similar field.
- 3+ years of Sea Logistics Imports and Freight Forwarding experience.
- Bilingual in French and English is a must.
- Excellent communication skills (both oral and written).
- Advanced computer skills, including full proficiency with Microsoft Office Suite (Advanced Excel).
- Dangerous Goods Regulations (DGR), CIFFA I + II certificates is considered an asset.
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. Here is what else you get from us: We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment.
#LI-HYBRID
#J-18808-Ljbffr