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Customer Quality Project Manager
4 months ago
As a Customer Quality Project Manager, your role will be to support the engineering team in the development and production of all products manufactured in the motorsport industry to the quality level required by the customer. You will also have the chance to be in direct contact with all our customers, that is to say, all the major manufacturers of motorsports vehicles in the world
Are you afraid of being bored at work? No risk in this position, because with the amount of new projects we have per year, coupled with occasional trips to our clients, you won't see your weeks go by
You will also have the opportunity to contribute to the development of our quality team structure within the new Soucy Motorsports division. The challenge will be to adapt our quality processes for products that are manufactured mainly in Asian and North American factories. Your communication and teamwork skills will be put to good use to manage quality remotely with our various on-site teams.
Basically, your main responsibility will be to take charge of quality with a group of identified customers in order to contribute to the smooth running of our new product development and operations.
Here's an overview of your tasks:
- Represent the quality function during product development using PDP best practices
- Define, communicate and enforce quality criteria and standards with our suppliers as well as the documents to be submitted by them for part approval
- Support our teams in Asia and Drummondville in the development of new products and operations
- Manage, compile, process and communicate daily non-conformities issued by our customers to the various departments
- Use quality methodologies (8D, PDCA, 5M/Ishikawa, 5Whys) to find the root causes of non-conformances and ensure the implementation of permanent solutions
- Travel to our North American customers to manage non-conformances when required
