Technical Writer Specialist

3 weeks ago

Toronto Ontario, Ontario, Canada CAD Industries Ferroviaires Ltée Full time

Technical Writer Specialist

Company:

Cad Railway Industries Ltd was founded in 1968 headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. Cad Railway has other facilities in Calgary, Lethbridge (under Caltrax banner) and has recently been selected by the ONxpress Transportation Partners association to provide all legacy fleet maintenance services for the Metrolinx rail fleet of approximately 1000 bi-level coaches and 90 locomotives. Cad Railway’s delivery team will operate Metrolinx’s rail maintenance facilities in Etobicoke and Whitby.

Summary:

The Technical Writer Specialist will be responsible for all aspects of the development of technical procedures and related documentation for Metrolinx’s Legacy Fleet Maintenance operations.

This individual will collaborate with the management team, customers, suppliers, partners and involved stakeholders.

Reporting to the Reliability Centered Maintenance (RCM) Engineering Manager, accountable for the research, planning and writing of operational data. This will be accomplished by using multiple sources while ensuring adherence to industry, regulatory and departmental specifications, and processes.

Shifts may vary depending on operational requirements.

Core Accountabilities:

  • Confirmed compliance with all Health, Safety, & Environment (HSE) policies, processes and procedures
  • Research, develop and write technical operational data, while using engineering and approved information
  • Revise technical and maintenance data as required
  • Validate and incorporate rail equipment into standards and guidelines
  • Read and interpret engineering drawings and documents
  • Plan, perform, and document procedural validations as per department needs
  • Update, manage, and create all Rail Maintenance instructions, Operating Procedures, Maintenance Circulars and Equipment Manuals
  • Review all maintenance instructions and operating procedures to identify means of optimizing work, material usage, and performance
  • Develop Key Performance Indicators (KPI) and present data
  • Collaborative work to prepare and create recurrent reports


Qualifications:

  • 3 to 5 years in Technical Publications or a related field
  • Ability to build strong rapport with the team and unionized maintenance personnel
  • Strong writing skills with a background in research and compiling of data
  • Extensive background of accomplishing business strategies
  • Diploma or degree in related field

Nice to have:

  • Experience working with MadCap/Flare
  • Familiarity with related industries such as Aerospace
  • Previous experience working in the passenger/rail transit industry is an asset


Cad Railway Industries Ltd. provides an equal opportunity as an employer and we are dedicated to continuing to preserve a welcoming, safe and inclusive environment for every individual- no matter of age, race, ethnicity, nationality, sexual orientation, gender identity and expression, religion and disability status.

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