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District Manager
4 weeks ago
Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across the restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US.
Founded in 2005, our client is a part of one of Canada's largest QSR restaurant Franchisees. The client owns and operates 180-plus restaurants across the country. With signed agreements to build more than 600 new restaurants, our client is one of Canada's fastest-growing restaurant companies.
About This Opportunity
Our client plans to open 300 locations across Canada. With these exciting and rapid growth plans, we are looking for a District Manager for the business. Reporting to the Director of Operations, you will oversee and lead the execution of our strategic vision as it relates to operating plans and standards. As a seasoned leader, you are agile and can adapt to changing needs and situations. This is a role for a leader with an entrepreneurial spirit, who is energized in creating influential and impactful change at our company.
How You Will Make an Impact
• Demonstrating an outstanding commitment to the personal growth of our people
• Ensuring restaurant cleanliness, food sanitation, health and safety
• Leading the delivery of operational excellence and hospitality through a personalized guest experience that optimizes customer satisfaction and the brand image and exceeds established sales and restaurant operating profit objectives in the assigned area.
What You Will Do
• Conduct regular restaurant visits to engage with teams and assess operational & people excellence
• Own and execute assigned KPIs for assigned Region/Area
• Ensure every restaurant monitors guest satisfaction and opportunities are resolved in accordance with established standards and with a sense of urgency
• Consistently monitor and manage costs and labour through scheduling and inventory controls
• Ensure all restaurants operate at a high-quality level with emphasis on guest service while adhering to all health and safety, company standards, and procedures
• Assist in the development of sales-building activities and evaluate the success of these activities.
• Assist in the implementation of national promotional programs
• Recommend and implement local marketing tactics
• Manage assigned budget and labour dollars to maintain efficient operations
• Analyze and report weekly on controllables, sales and profits to ensure accurate and timely financial tracking.
• Collaborate and consult with Restaurant Managers, Above Restaurant Leaders, and controllers to address process gaps and barriers to sales performance and overall operations
• Facilitate and audit the implementation of new processes, procedures, and initiatives
• Assist Restaurant Managers in balancing profits, required operational processes and the best interests of the employees
• Facilitate and monitor implementation and application of Human Resource policies, procedures, processes, and initiatives at restaurants
• Conduct monthly Financial, HR & Health & Safety audits on each restaurant
• Recruit, hire, train new managers and develop internal bench in direct area
• Ensure adherence to all training and certification requirements for all employees
• Motivate, coach and provide strong leadership to Restaurant Management to ensure successful operations
• Role model our core values in every interaction
• Evaluate, recommend and/or implement changes to continuously improve guest satisfaction, restaurant operations, employee satisfaction, or financial results.
What You Need To Perform In This Job
• Some post-secondary education (e.g. hospitality, marketing, business) is required. A completed degree or diploma or equivalent experience is preferred.
• 3-5 years of quick service or restaurant experience
• 2-3 years leading multiple restaurant locations
• Strong communication skills and problem-solving skills
• Strong leadership and development skills to contribute to the achievement of team goals and promote teamwork
• Proficient in Excel, Outlook, and Microsoft Teams
• Friendly, enthusiastic, and outgoing
• Organized, innovative, and flexible. This role requires significant travel (min. 75% of your time for restaurant visits)
Perks that make a difference:
We believe in supporting your well-being, both on and off the clock. As part of our team, you'll enjoy:
Health & Wellness
• Comprehensive Employer-Paid Group Benefits Program: Including Life, AD&D, LTD, Critical Illness, Health, Dental, Vision, Savings Plans, and EAP.
• Exclusive Gym Membership Discount and Annual Fitness Reimbursement: Keep fit conveniently near you or get reimbursed for your favorite activities.
Flexibility & Work-Life Balance
• Regular Team Building Employee Events: Stay connected and engaged with a variety of fun activities.
Financial Benefits
• Competitive Salary + Bonus: Recognizing your contributions with a rewarding compensation package.
• "Bring Your Own Device" Phone Reimbursement Program: Offset the cost of using your device for work.
• Monthly Car Allowance/company car* and gas card (*subject to fleet availability)
Convenience & Lifestyle Perks
• Home & Auto Insurance Evaluations: Gain peace of mind with personalized advice and potential savings on your essential policies.
• Exclusive Car Rental Discounts: For work or leisure, hit the road with special rates.
Only candidates currently living in Canada will be considered for this role.