Manager - Regulated Business

4 weeks ago

Calgary Alberta DJ, CA Nrg Bluewater Wind Full time

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

Job Summary:

The Manager, Alberta Regulated Business and Compliance has responsibility for the delivery of the business, regulatory and Alberta compliance objectives for Direct Energy Regulated Business. The regulatory applications filed with the Alberta Utilities Commission (AUC) are the key drivers of revenue for the DE Regulated Business, and a key responsibility of this role is ensuring the timely delivery, accuracy and high quality of the DE Regulated applications. The position also has the responsibilities associated with managing Direct Energy Canada’s (both regulated and competitive) regulatory compliance requirements related to the Code of Conduct Regulation and the DE inter-affiliate code of conduct compliance plan.

Responsible for supporting the delivery of the DE Regulated Business profit and loss including the go-to-market and regulatory applications strategies.

Provide direction in regard to the DE Regulated go-to-market strategy to teams responsible for the delivery of functions including website, customer communications, customer care, and billing.

Responsible for the development and delivery of the regulatory applications strategy set by the Director as it relates to the non-energy and energy applications.

Responsible for all aspects of the development of regulatory applications for the DE Regulated business filed with the AUC including research, drafting, compiling data and analysis, editing, and filing as well as additional procedural steps including responding to information requests, developing compliance filings and drafting argument.

Responsible for the coordination of supporting evidence from internal subject matter experts, external experts and legal support associated with the non-energy and energy applications including close monitoring of proceedings related to other retailers and distributors.

Responsible for the engagement of external experts in support of DERS’ non-energy and energy applications including developing budgets, managing day-to-day activities, reviewing and editing evidence, and developing plans for witness preparation.

Responsible for the development of the DE Regulated intervention strategy related to AUC proceedings associated with other regulated retailers or distributors.

Act as subject matter expert for the entire Canadian business when it comes to regulatory compliance and most notably adherence to the Code of Conduct Regulation and Direct Energy’s compliance plans.

Perform other duties as assigned.

Working Conditions:

Hybrid work environment with minimum requirement for in office days.

Open office environment when in office.

Must have suitable home office environment.

Some travel (~once per quarter) may be required.

Minimum Requirements:

University degree (Business, Engineering, Economics or related discipline) and 5-10 years of related experience inclusive of minimum 3 years utility operations experience including one or more of billing, customer care, commercial agreements, vendor management, financial reporting, strategy, and regulatory affairs.

Demonstrated business acumen complemented by superior analytical and problem-solving skills.

Demonstrated excellent writing skills, with preference for regulatory communications (applications, supporting evidence, interrogatories, correspondence, argument).

Additional Knowledge, Skills and Abilities:

Preference will be given to candidates with:

  • Demonstrated knowledge of the Alberta energy market and market structure.
  • Demonstrated competency with developing regulatory applications or other regulatory proceedings in Alberta or Canada (preference given to AUC proceedings).
  • Excellent communication skills (written and verbal) including report-writing and PowerPoint presentation development.
  • Demonstrated ability to lead and influence others without direct reporting relationship.
  • Ability to excel in a fast paced, changing environment; effectively managing multiple activities and meeting deadlines.
  • Ability to accommodate travel.
  • Customer-focused.

Physical Requirements:

Ability to work at a desk for long hours.

Why NRG is a great place to work:

  • Great company culture Voted as a BEST employer by Forbes.
  • A competitive total compensation package, including annual incentive and/or commission.
  • Stock Purchase Plan.
  • Benefits on the first day of employment - Medical, Dental, Vision, Life Insurance, and Short Term Disability, Wellness program, etc.
  • Company-paid life insurance and disability insurance.
  • 401 (k) plan to help save for retirement.
  • Generous Flexible FTO plan, where you take the time you need; also includes 11 company holidays, and 1 floating holiday.
  • Numerous discounts, including electricity discounts on NRG brands.

NRG Energy is committed to providing broad access to employment opportunities for diverse job seekers and ensuring our workforce represents the diverse communities we serve. We abide by human rights legislation and accommodate applicants and employees in accordance with applicable law.

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