Microsoft Licensing Specialist

3 weeks ago

Richmond Hill Ontario LC, York region, Canada Compugen Inc. Full time
About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us - it's a way of life. We believe that technology is the conduit, but our people - they are the connection that truly makes the magic happen
Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals - we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.
Position Overview:
About Our Team:
At Compugen, we’re dedicated to empowering our team members and our customers. Our mission is to provide exceptional service and innovative solutions, and we’re looking for a Microsoft Licensing Specialist to help drive our success. Join a team where your voice is valued, your ideas are encouraged, and your career growth is a priority.

Position Overview:
As a Microsoft Licensing Specialist (LS), you will play a crucial role in supporting our Sales team and customers with their Microsoft software licensing needs. You will serve as a subject matter expert, consultant, and negotiator, ensuring that our customers receive the best possible service and solutions for their licensing requirements. Your expertise will help guide customers through their Microsoft licensing journey, from initial inquiries to complex sales opportunities.

Key Responsibilities:
  • Microsoft Volume Licensing Management: Focus on managing Microsoft Volume Licensing opportunities, including Net New, Upgrade, and Renewal opportunities.
  • Customer Relationship Management: Oversee day-to-day interactions with both existing customers and new business prospects, providing exceptional service and support.
  • Complex Licensing Support: Assist and support team members and customers on complex licensing sales opportunities, addressing inquiries, and resolving issues related to license provisioning and activation.
  • Quote and Proposal Management: Analyze, create, and deliver licensing quotes and proposals to customers in a timely and effective manner.
  • Reporting and Deliverables: Manage and prepare reports for upcoming customer quarterly meetings, license reservations, renewals, and true-ups.
  • Profitability Analysis: Determine and evaluate the profitability of licensing opportunities.
  • Industry Knowledge: Stay up-to-date with current Microsoft publisher programs, offerings, and certifications to ensure accurate and relevant support.
  • Business Growth: Engage in activities that contribute to the continual growth of Compugen’s software business practice.

Skills & Qualifications:
  • 3-5 years of experience with Microsoft Licensing programs.
  • Deep understanding of Microsoft products, programs & services.
  • Microsoft MCP licensing certifications required.
  • Strong analytical abilities to troubleshoot and resolve complex licensing issues.
  • Excellent time management and organizational skills to handle multiple tasks efficiently.
  • Ability to service customer accounts with high quality, timeliness, and professionalism.
  • Proven experience solving complex customer problems and recommending effective solutions.
  • Strong verbal and written communication skills for clear and effective interaction with customers and team members.
  • Ability to work well in a team environment, facilitating collaboration and knowledge sharing.
  • Capacity to conduct thorough research and exercise good business judgment.
What Compugen Offers You:
  • Exciting, fast-paced challenging work environment
  • A culture where authenticity and diversity are valued
  • Professional development
  • Participation in Women in Technology Network
  • Opportunities to give back to our local communities
  • Collaborative supportive team members
  • Remote work/hybrid work options
  • Work/life flexibility
Equity Statement At Compugen, we're committed to diversity, equity and inclusion, actively recruiting from all groups. We provide accommodation upon request to all applicants during the recruitment process. At Compugen, we believe that everyone deserves a seat at the table. If you require an accommodation, our People & Culture representative will work with you to meet your needs.

#LI-SB1

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