Field Alliance Manager

1 week ago

Canada, CA Zaddons Full time

Position: Field Alliance Manager

Location: United States or Canada (Remote)

Reports to: Vice President of Sales


About Zaddons


At Zaddons, we give managers and schedulers a beeline to productivity with scheduling and bidding add-ons that optimize complex processes. Our passion for innovation, technology, and efficiency fuels our relentless drive to solve irritating and time-wasting HR platform challenges. Through our network of solution, implementation, and service partners, we boost scheduling power by eradicating platform limitations.


Choosing Zaddons means joining a team where your values, your ideas and your talent help grow an innovative company.


About the Role


The Field Alliance Manager will play a critical role in Zaddons’ expansion strategy by unlocking opportunities within the HRIS partner ecosystem, specifically focusing on HRIS partners like UKG, ADP, and Shiftboard, as well as service integrators (SI). This individual will be responsible to leverage their market knowledge and strategic relationships with HRIS and SI partners, driving referrals and reselling opportunities, and generating high-quality Sales Accepted Leads (SALs). Working closely with the Sales and Partnership teams, the Field Alliance Manager will help qualify partnership leads and together with the sales team convert these SALs into direct revenue.


Be part of our team where each resource is recognized as a key player in our success


Responsibilities


The successful candidate will be responsible to:

  • Proactively generate high-quality referrals and reselling opportunities from partners, focusing on Zaddons’ Ideal Customer Profiles (ICPs).
  • Work closely with the Sales team to convert partnership-generated leads into Sales Accepted Leads (SALs), contributing to Zaddons' revenue targets.
  • Cultivate and strengthen relationships with HRIS and SI partners’ various teams (sales, customer success, pre-sales, and customer account executives) to foster trust and drive engagement.
  • Act as the primary point of contact for SI and other ecosystem partners, ensuring alignment with Zaddons’ value propositions.
  • Collaborate with Account Executives and Subject Matter Experts to present solutions to prospective customers, addressing partner-referred leads with tailored pitches and solution alignments.
  • Engage with the Partnership team to refine and implement partner onboarding programs, ensuring partners are effectively trained and equipped to resell or refer Zaddons' add-ons.
  • Provide market intelligence on HRIS and service integration trends, keeping Zaddons informed of partner ecosystem developments.
  • Track and report partner performance metrics, including referral volumes, conversions, and pipeline growth, ensuring alignment with Zaddons’ revenue goals.


Qualifications


  • 7+ years of experience in workforce management. Thorough understanding of the competitive landscape. Having worked with/at UKG is an asset.
  • In-depth understanding of HRIS partner ecosystems, especially with UKG, ADP, and Shiftboard, and the ability to identify and act on growth opportunities.
  • Ease of oral and written expression.


Interpersonal and Professional Skills


  • Strong relationship management skills.
  • Able to work under pressure on simultaneous mandates and priorities.
  • Great autonomy, resourcefulness, proactivity and sense of organization.
  • Versatility, positivism and leadership.
  • Ability to adapt, manage priorities and stress.


Career Development


Here you have an opportunity to join a young, dynamic team, strong in its achievements and in full growth. You will have the opportunity to evolve in a dynamic environment where challenges are constant. As Zaddons is a constantly evolving company, new opportunities will arise for you.


Boost your career


Zaddons subscribes to the principle of employment equity. The use of the masculine gender in this job offer includes both masculine and feminine genders and makes no distinction between the two genders.

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