Current jobs related to Member Experience Specialist, Part-Time, Member Connection Centre - Calgary Alberta DJ, CA - connectFirst

  • Educational Assistant

    5 days ago

    Calgary, Alberta, D3J, CA Foothills School Division Part time

    Foothills School Division is currently seeking Educational Assistants to provide physical, social, emotional, behavioral and learning support to students/children identified with mild, moderate and/or severe needs in a variety of settings within the school environment. Part-time hours follow the school calendar schedule for approximately 26 hours per week...

  • PM Cycle Counter Team Member

    5 days ago

    Calgary, Alberta, D3J, CA RONA Inc. Full time

    PM Cycle Counter Team Member Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for...

  • Administrative Support III

    5 days ago

    Calgary, Alberta, D3J, CA Alberta Health Services Full time

    Within Cancer Care Alberta (CCA), Supportive Care: Psychosocial and Rehabilitation Oncology services are provided by a team of health care professionals dedicated to enhancing the quality of life of those affected by cancer by providing support and expert care from the time of diagnosis through treatment and beyond. The team of healthcare professionals...

  • Part-time Intermediate QA Analyst with Adobe ACS and Email testing experience to assist with end-to-end manual testing.

    1 month ago

    Calgary, Alberta, D3J, CA S.i. Systems Part time

    Our Calgary client is looking for a Part-time Intermediate QA Analyst with Adobe ACS and Email testing experience to assist with end-to-end manual testing*20 hours per week*Must Haves: 3+ years' experience as a QA Analyst Experience with Adobe ACS Email testing experience Apply

  • Unit Clerk

    5 days ago

    Calgary, Alberta, D3J, CA Alberta Health Services Full time

    This is an exciting opportunity to join our Intensive Care team. The South Health Campus philosophy is built on the four pillars of: Wellness (for both patients and staff, complete with an attached YMCA), Patient and Family Centred Care, Collaborative Practice, and Innovation. The Department of Critical Care is aligned with these pillars, and is committed to...

  • Occupational Therapist I

    5 days ago

    Calgary, Alberta, D3J, CA Alberta Health Services Full time

    In Cancer Care Alberta, the Rehabilitation Oncology (RO) team occupational therapists, physiotherapists, physiatrists and speech language pathologists collaborate closely with each other and with other health care professionals to develop and offer services and patient education materials. The team is working on building capacity locally to ensure timely and...

  • Licensed Practical Nurse

    5 days ago

    Calgary, Alberta, D3J, CA Alberta Health Services Full time

    Healthy Albertans, Healthy Communities. Together. Come join our team and make a difference in the lives of patients and families at the Peter Lougheed Hospital. The Emergency Department at the Peter Lougheed Centre is a large urban department. It is comprised of an interdisciplinary department that provides care to patients of varying acuity. Reporting to...

  • Physiotherapist I

    5 days ago

    Calgary, Alberta, D3J, CA Alberta Health Services Part time

    Within Cancer Care Alberta (CCA), Supportive Care services are provided by a team of rehabilitation and psychosocial health care professionals dedicated to enhancing the quality of life of those affected by cancer by providing expert care from the time of cancer diagnosis through treatment and beyond. CCA teams are leaders in cancer prevention, treatment,...

  • Senior Project Controls Specialist

    1 month ago

    Calgary, Alberta, D3J, CA PARSONS CORPORATION Full time

    In a world of possibilities, pursue one with endless opportunities. Imagine Next!When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next,...

  • Administrative Support IV

    5 days ago

    Calgary, Alberta, D3J, CA Alberta Health Services Full time

    The East Calgary Family Care Clinic (ECFCC) is known for providing comprehensive primary care for people with complex needs; such as any combination of chronic illnesses, mental health and addiction along with social or economic factors that negatively impact health. The dynamic team is composed of over 50 members representing 10 different professions. The...

  • Spiritual Health Practitioner

    5 days ago

    Calgary, Alberta, D3J, CA Alberta Health Services Full time

    Cancer Care Alberta’s (CCA) Psychosocial Services program is growing as we move to the new Arthur Child Comprehensive Cancer Centre (ACCC). We are looking for an experienced Spiritual Health Practitioner (SHP) to join our dedicated team in a full-time role to support inpatient and outpatient programming at the ACCC. Why Join CCA? Meaningful Impact in a...

  • Therapy Assistant

    5 days ago

    Calgary, Alberta, D3J, CA Alberta Health Services Full time

    The Neuro Rehabilitation programs, including the Early Supported Discharge team and the Physical Medicine and Rehabilitation clinics, support a population ranging from stroke, brain injury, spinal cord injury, or other neurological injury/disorder. Reporting to the Unit Manager, the Therapy Assistant works within an inter-professional team to assess and...

  • IT Analyst II

    5 days ago

    Calgary, Alberta, D3J, CA Alberta Health Services Part time

    X-rays, Ultrasounds, MRIs, Nuclear Medicine, and CT scans. This is your chance to join the world of Radiology Procedures and see what’s inside Connect Care! As an IT Analyst II on the Radiology Technical Support Team, you will be supporting the Connect Care module Radiant along with multiple Radiology applications such as Astraia and NMIS. You will be...

  • Visitor Experience Representative

    1 month ago

    Calgary, Alberta, D3J, CA Canadian Forces Morale and Welfare Services - CFMWS Full time

    WHO WE ARECFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and...

  • Sales Specialist, Plumbing

    1 month ago

    Calgary, Alberta, D3J, CA RONA+ Full time

    Sales Specialist, Plumbing (Full time/Rona+ Macleod) Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc....

  • Social Worker II

    5 days ago

    Calgary, Alberta, D3J, CA Alberta Health Services Full time

    Within Cancer Care Alberta (CCA), Supportive Care Services are provided by a team of health care professionals dedicated to enhancing the quality of life of those affected by cancer by providing support from the time of cancer diagnosis, through treatment and beyond. The team of professionals that work within CCA are leaders in cancer prevention, diagnosis,...

  • Full Time

    1 month ago

    Calgary, Alberta, D3J, CA Loblaw Companies Ltd - Head Office Full time

    Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours,...

  • Administrative Support IV

    5 days ago

    Calgary, Alberta, D3J, CA Alberta Health Services Full time

    We are looking for a highly efficient, self-starting, and engaged team member committed to upholding AHS values and mission within the Department of Surgery. The ideal candidate for the Administrative Support IV role will be a proactive self-starter, eager to be part of a dynamic team, and open to feedback. In this role, you will provide administrative...

  • Full Time Jr. High Educational Assistant

    4 weeks ago

    Calgary, Alberta, D3J, CA Glenmore Christian Academy Full time

    Glenmore Christian Academy (GCA) is a private Alberta accredited Christian school located in the Southwest of Calgary, Alberta, specializing in the education of children in grades K-9. GCA is a member of AISCA (Association of Independent Schools and Colleges in Alberta) as well as ACSI (Association of Christian Schools International). GCA’s mission is to...

  • Medical Radiation Technologist II

    5 days ago

    Calgary, Alberta, D3J, CA Alberta Health Services Full time

    Keenly observant, detail-oriented, and adaptable, you’re an experienced Medical Radiation Technologist who’s ready for your next challenge. Alberta Health Services (AHS) has an opportunity for you in the brand new, state-of-the-art Arthur J.E. Child Comprehensive Cancer Centre to make a difference to patients and families at various stages in their...

Member Experience Specialist, Part-Time, Member Connection Centre

3 months ago

Calgary Alberta DJ, CA connectFirst Part time

Description :

About connectFirst Credit Union

As a credit union, we're different than a bank - and we like it that way. At connectFirst, we spend our days helping our members achieve their financial aspirations through a community-focused approach to banking that’s true to our co-operative principles. You’re our member, not a number. We’re your neighbours and your partner. Over 80 years ago we started from humble beginnings. Through the years, we’ve grown to become one of Alberta’s leading financial institutions through a desire to connect the dots between your dreams, your goals, your community, and your financial wellness and we echo these desires through our new, consolidated connectFirst brand.

We believe that banking is about more than money - it’s a cornerstone of every vibrant community and that our members should expect us to positively impact the financial success and viability of the communities that we call home. We invest meaningfully in the potential and well-being of our employees, and what matters most to our members. We have honest conversations about real things, as real people. Our members are owners, they have a say in how we operate, they earn dividends on common shares and investment shares, and they have access to an extensive array of financial products and services.

  • Our mission: Make money make a difference.
  • Our vision: Do what's right for every member.
  • Our values: Think big, act local, take charge, and make it easy.

We’re committed to providing remarkable experiences to our members, our communities, and our employees, and we’re proud to be regarded as one of the best:

  • Named among Canada’s Most Admired Corporate Cultures by Waterstone Human Capital
  • Recipient of Canada’s Best Managed Companies award for 21 consecutive years
  • $12.3 billion book of business (Deposits=45%, Loans=43%, Wealth Management=10%, Syndicated Loans=2%)
  • 750 employees
  • $585 million in Member's equity

If you are passionate about your community, adore making an impact, thrive in a fast-paced environment and want to make a difference, then we are looking for you When you join our team, you are joining a team with big ideas, and a commitment to doing what is right. We work as one connected team, and value thinking big, acting local, taking charge, and making things easy.

Key Accountabilities:

  • Provides exceptional member service that builds trust through responsive service and support to deliver what is right for every member, while balancing the interests of the credit union.
  • Processes a variety of non-cash member service transactions including payments, account updates, balances, credit card advances, calculations of foreign and domestic exchanges, electronic funds transfers, and account closures.
  • Pursues and generates sales referrals by proactively promoting connectFirst products and services to members and potential members by analyzing their needs, clearly explaining potential solutions and the benefits to the member, recording all referrals, and forwarding to the appropriate internal personnel.
  • Builds trust with members, resolves routine problems with member accounts and refers complex questions to the appropriate internal personnel.
  • Applies policies and procedures in daily activities to meet safety, legal and privacy requirements.
  • Accountable for area security and internal security audits.
  • Educates and demonstrates to members how to use other service delivery channels such as digital and self-serve with the goal of making it easy.
  • Provides support to other branch and department team members, such as making outgoing calls to members, composing routine member correspondence and reports, completing compliance and/or audit activities, etc.
  • Maintains up-to-date knowledge of all credit union products and services in order to foster business development through service excellence and product knowledge.
  • Promotes and participates in branch campaigns and initiatives.

Experience and Education

  • 2 - 3 years' experience in a customer service or administrative role.
  • Experience in retail banking.
  • Proven informal leadership experience.
  • Demonstrated achievement of sales or referral.
  • Grade 12 diploma or equivalent.
  • Post secondary education in a business-related field is an asset.
  • An equivalent combination of education and experience may also be considered.

Skills and Competencies

  • Strong computer skills; able to pick up and navigate new and existing programs related to the job quickly.
  • Excellent communication skills with a warm, clear, confident approach; both written and verbal.
  • Ability to problem solve, organize and multi-task.
  • Good customer service orientation with the ability to quickly build rapport with members over the phone and using digital channels.
  • Ability to remain calm and composed, solve problems, find answers, and understand complex systems.
  • Attention to detail.
  • Aptitude for numbers, with fast and accurate data entry skills.
  • Good financial literacy.
  • Good investigative skills for uncovering member needs.

Qualified applicants are invited to apply online.

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

For more information on Connect First Credit Union Careers, please visit.

#J-18808-Ljbffr