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Supervisor Information Governance Compliance
3 months ago
Date: Aug 16, 2024
Location: CA
Company: Independent Electricity System Operator
Requisition ID: 19892
Location: Mississauga, hybrid
Status: Regular
Business Unit: Legal Resources & Corporate Governance
Why join us?
You’ve got great skills. And you want to use them in an organization where you know what you do every day matters. We get that. We also know that ensuring Ontarians have access to affordable and reliable power doesn’t happen by accident. So we give you the tools, flexibility and support you need to achieve your goals, and development opportunities to help you grow. You’ll thrive in a collaborative, team-based environment that values your unique skills and experiences – and recognizes that when you do better, we become even better too.
Who we are:
The Independent Electricity System Operator (IESO) works at the centre of the province’s power system, ensuring Ontarians have access to reliable and cost-effective electricity when and where they need it. We operate the province’s electricity grid 24/7, design, run and oversee the wholesale electricity markets, and plan and prepare to meet Ontario’s electricity needs – now and into the future.
The opportunity:
- Supervise InfoGov operations and services team to ensure Information Governance (Records, Documents, and Content) are managed holistically for the organization.
- Manage vendor relationships for procured products and services including related contract extensions/new procurements.
- Advise the Enterprise Architecture work group or other corporate groups on the Information Architecture components of IG processes, tools and services.
- Identify Policy Framework and Controlled Document structural inconsistencies, risks, challenges or other improvement opportunities.
- Administrate IG processes and tools, including but not limited to Virgo Retention Manager, OpenText, physical Records Centers, Approved Records Management Storage (ARMS) Inventory, Document Management, Baseline management registry etc.
- Support the development of an Information Governance strategy for Microsoft 365 applications such as Outlook and SharePoint.
- Speak as a subject matter expert on behalf of the IESO on IG to external parties, including regulatory bodies, external auditors and legal counsel, as appropriate.
- Manage the IG risk catalogue and monitor IG controls to promote best practices and user adoption.
- Proactively mitigate IG risks by ensuring controls are integrated into new applications, systems and business processes.
- Liaise with cross-functional teams such as IT, Procurement and Business Analysis teams to ensure risks and controls are understood and incorporated into software and application/system procurements.
- Review and monitor IESO’s IG practices to ensure compliance with internal policies and external regulations and prepare compliance reports.
- Participate in the review and deployment of the IG Mission, Vision, Strategy and Roadmap to help identify opportunities for process automation, resource needs, budget and technology requirements.
- Act as a lead IG Subject Matter Expert (SME) for supporting IESO ranked projects as needed.
- Act as project manager for informal InfoGov (i.e. non-ranked) projects and initiatives as assigned.
- Support other business units, as needed, with initiatives related to the management of Information.
- Provide backup support to the IG Program & Portfolio Management Lead during absences and vacations, and as otherwise needed.
- Other duties, as assigned by Senior Manager, Information Governance & FOI.
What you need to succeed:
Education:
Requires expert knowledge of Information Governance specifically with Records Management, Document management, and Content management as they relate to lifecycle management capabilities. Requires knowledge of industry standards and internationally recognized best practices for Information Governance and Records Management. Requires extensive knowledge pertaining to technology surrounding Information management operations and control.
Experience:
Requires subject matter expert (SME) level experience in Information Governance and experience with application of, and compliance with, industry standards that pertain to Records and Information management. Requires strong communication and problem-solving skills. Requires experience with designing and maintaining processes and methods pertaining to the lifecycle of Records and Information management.
Deadline: September 6, 2024
At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment.
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