Current jobs related to Manager on Duty/ Duty Manager - Edmonton Division No, CA - Coast Hotels

  • Regional Operations Manager

    1 week ago

    Greater Edmonton Metropolitan Area, CA WORKFORCE - Staffing Solutions Full time

    OverviewWe have an exciting opportunity available out of Edmonton, AB for a candidate who has a proven record in leadership within sales/operations. The successful candidate will be experienced in the equipment/machinery rental or dealership sector. The hired person will be a strong leader with a background in sales/operations working with customers in the...

  • Website Manager

    1 week ago

    Greater Edmonton Metropolitan Area, CA Insight Global Full time

    JOB DESCRIPTIONDay to Day Insight Global is seeking a Website Manager to join an Outdoor Equipment Company based in Edmonton Alberta. The Website Manager will be responsible for overseeing the daily operations and maintenance of the website. They will also be responsible for enhancing the customer experience through integrating custom customer journeys for...

  • Supply Chain Specialist

    23 hours ago

    Greater Edmonton Metropolitan Area, CA Robert Half Full time

    On behalf of our reputable and rapidly growing client, we are seeking an experienced and dedicated Supply Chain Manager. This role entails managing and improving systems in inventory management, shipping, analytics, and pricing within a service and quasi-industrial setting.The client operates across 6 regional locations with a central distribution center....

  • Technical Lead/ Senior Architectural Technologist

    1 week ago

    Greater Edmonton Metropolitan Area, CA Hays Full time

    Hays has partnered with an established architectural firm, known for their specialty in institutional and healthcare projects, who are looking for a Technical Lead/ Senior Architectural Technologist to join their team in Edmonton. This firm is made up of architects, interns, designers, technologists and interior designers who work on public and private...

  • Sr. Cyber Security Analyst

    3 days ago

    Greater Edmonton Metropolitan Area, CA Hays Full time

    We're looking for a Sr. Cyber Security Analyst to join our client's team in Edmonton, AB.This role will be responsible for enterprise-wide cyber security projects such as On-Prem AD, IAM, PAM aimed at fortifying the organization's security posture through implementation of internal standards.Skills required:Ability to carry out cyber security...

  • Fire Alarm Technician

    1 week ago

    Greater Edmonton Metropolitan Area, CA Alltron Systems Full time

    About the CompanyReady to Advance Your Career? Are you a skilled professional looking for a rewarding career opportunity in the fire protection and communication industry? Alltron Systems Fire & Communication is seeking talented individuals to join our team.Why Choose Alltron Systems? At Alltron Systems, we pride ourselves on our commitment to excellence and...

  • Heavy Duty Mechanic Position

    2 weeks ago

    Edmonton, Alberta, Canada DRM Heavy Duty Towing Full time

    Job Summary:DRM Heavy Duty Towing is seeking a skilled Heavy Duty Mechanic to join our team in Edmonton, AB. As a Heavy Duty Mechanic, you will be responsible for performing day-to-day maintenance and repairs on company-owned equipment, as well as completing assigned jobs on customer equipment.Key Responsibilities:- Perform day-to-day maintenance and repairs...

  • Manager on Duty/ Duty Manager

    5 months ago

    Edmonton, Canada Coast Hotels Full time

    The Manager on Duty (Duty Manager) contributes to the overall success of the hotel by encouraging and promoting a high-performance culture within the hotel. Acts as the Property Manager on Duty, overseeing all property operations to ensure the highest standards of hospitality and service. Represents property management in resolving guest and property-related...

  • Duty Manager

    3 weeks ago

    Edmonton, Alberta, Canada Coast Hotels Full time

    Job Title: Duty ManagerThe Duty Manager plays a vital role in ensuring the smooth operation of our hotel, providing exceptional guest experiences, and promoting a positive work environment.Key Responsibilities:Maintain strong relationships with all departments to support property operations and goals.Communicate effectively with team members to resolve...

  • Cleaning Contractor

    5 months ago

    Edmonton, Canada Duty Cleaners Full time

    Job description Duty Cleaners is looking for dependable, responsible, hardworking, and energetic people to join our team cleaners. As a Duty Cleaners team member, you'll receive a great income. Y **Primary Responsibilities**: - Sweep, vacuum, and wash all hard surface floors - Clean all hanging light fixtures, baseboards and window sills - Clean under...

  • Duty Manager

    3 weeks ago

    Edmonton, Alberta, Canada Marriott International Full time

    Job SummaryThe Duty Manager is responsible for overseeing all property operations, ensuring exceptional guest service and hospitality. This role represents property management in resolving guest and property-related situations, managing the flow of questions, and directing guests within the lobby. The Duty Manager serves as the Guest Relations Manager,...

  • Occ Duty Manager

    5 months ago

    Edmonton, Canada TransEd O&M Partners G.P Full time

    **TransEd Valley line LRT is looking for an OCC Duty Manager to join their team of Rail Professionals. Reporting to the Operations Manager, the Duty Manager will supervise staff in the operations of dispatch and customer service to make sure timely announcements about delays or disruptions are made at TransEd The OCC Duty Manager shall organize and prepare...

  • Duty Manager

    1 month ago

    Edmonton, Alberta, Canada Coast Hotels Full time

    Job Title: Duty ManagerThe Duty Manager plays a vital role in ensuring the smooth operation of our hotel. As a key member of our team, you will be responsible for overseeing all property operations, maintaining high standards of hospitality and service, and representing property management in resolving guest and property-related issues.Key...

  • Duty Manager

    1 month ago

    Edmonton, Alberta, Canada Coast Hotels Full time

    Job Title: Duty ManagerThe Duty Manager plays a vital role in ensuring the smooth operation of our hotel. As a key member of our team, you will be responsible for overseeing all property operations, maintaining high standards of hospitality and service, and representing property management in resolving guest and property-related issues.Key...

  • Airline Duty Manager

    4 months ago

    Edmonton, Canada Alliance Ground International Full time

    Job Description: - As a Duty Manager you will:- Supervise and direct the work of ramp team members as they unload/unload and service aircraft. - Create and manage schedules to ensure adequate staffing for all ramp operations. - Assist recruiting team with hiring and provide on-the-job training and ongoing team member professional development...

  • Airline Duty Manager

    4 months ago

    Edmonton, Canada Alliance Ground International Full time

    Job Description: As a Duty Manager you will: - Supervise and direct the work of ramp team members as they unload/unload and service aircraft. - Create and manage schedules to ensure adequate staffing for all ramp operations. - Assist recruiting team with hiring and provide on-the-job training and ongoing team member professional development opportunities. -...

  • Duty Manager

    1 week ago

    Edmonton, Alberta, Canada Coast Hotels Full time

    Job SummaryThe Duty Manager is a key role within Coast Hotels, responsible for ensuring the highest standards of hospitality and service are maintained at all times. This position requires a strong leader who can motivate and inspire teams to deliver exceptional guest experiences.Key Responsibilities• Maintains strong working relationships with all...

  • House Cleaning Contractor

    5 months ago

    Edmonton, Canada Duty Cleaners Full time

    **Our Company Duty Cleaners** is looking for cleaning subcontractors.We need you to work solo or be a group of two teams. We work Mon to Sunday and require availability to be 9-5. This is shift work depending on amount of cleaning jobs are booked so hours vary day to day. This is not an Office cleaning Job. This is residential (house) cleaning. experience...

  • Manager On Duty

    4 months ago

    Edmonton, Canada Marriott International, Inc Full time

    **Job Number** 24077970 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Edmonton South Conference Centre, 4404 Gateway Boulevard NW, Edmonton, Alberta, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and...

  • House Cleaning Contractor

    5 months ago

    Edmonton, Canada Duty Cleaners Full time

    **Our Company Duty Cleaners** is looking for cleaning subcontractors.We need you to work solo or be a group of two teams. We work Mon to Sunday and require availability to be 9-5. This is shift work depending on amount of cleaning jobs are booked so hours vary day to day. This is not an Office cleaning Job. This is residential (house) cleaning. experience...

  • House Cleaner

    2 hours ago

    Edmonton, Canada Duty Cleaners Full time

    **Our Company Duty Cleaners** is looking for cleaning subcontractors.We need you to work solo or be a group of two teams. Our hours of operation is Mon to Sunday and require availability to be 9-5. However you have the flexibility to pick your own shifts. This is shift work depending on amount of cleaning jobs are booked so hours vary day to day. This is not...

  • Heavy Duty Cleaning Specialist

    1 week ago

    Edmonton, Alberta, Canada Charge - On International Inc. Full time

    Job Title: Heavy Duty Cleaning SpecialistJob Summary: We are seeking a reliable and physically fit Heavy Duty Cleaning Specialist to join our team at Charge - On International Inc. The ideal candidate will have experience in cleaning and maintaining industrial facilities, with a focus on ensuring a safe and healthy environment for our employees and...

  • Duty Manager

    5 months ago

    Edmonton, Canada Alliance Ground International Full time

    Job Description: - Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground...

  • Account Development Specialist

    5 months ago

    Edmonton, Canada Traction Heavy Duty Parts Full time

    **Company Description** Be part of a community of authentic, proud and trusted people.** Our Heavy Vehicle Parts Division is the country’s largest network. This division’s banners include Traction, TW and Cadel. Servicing the transport, construction and farming sectors, we keep them moving forward. This makes for a special kind of workplace. We have the...

  • Supervisor - Retail Store Manager

    2 months ago

    Municipal District of Rocky View No. 44, Canada Eagle Heavy Duty Parts Inc. Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Eagle Heavy Duty Parts Inc. As a key member of our retail team, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.Key...

  • Restaurant Supervisor/duty Manager

    4 months ago

    Edmonton, Canada DoubleTree Hilton Edmonton Downtown Full time

    Job Overview: We are seeking a highly motivated and experienced Restaurant Supervisor/ Duty Manager to join our team. As a Restaurant Duty Manager you will be responsible for overseeing the daily operations of our restaurant, ensuring excellent customer service, and maintaining high standards of food quality and cleanliness. **Responsibilities**: - Manage...

Manager on Duty/ Duty Manager

3 months ago

Edmonton Division No, CA Coast Hotels Full time

Your company, your values, your career

Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.

The Manager on Duty (Duty Manager) contributes to the overall success of the hotel by encouraging and promoting a high-performance culture within the hotel. Acts as the Property Manager on Duty, overseeing all property operations to ensure the highest standards of hospitality and service. Represents property management in resolving guest and property-related issues. Manages the flow of questions and directs guests within the lobby. Additionally, serves as Guest Relations Manager, handling and tracking service issues. As a leader to all of the hotel departments the successful candidate will work to create and promote a work environment that exemplifies Coast Hotels Core Values.

ResponsibilitiesSupporting Property Operations and Guest Relations Needs
  • Maintains strong working relationships with all departments to support property operations and goals, expediting the resolution of any problems arising during general operations.
  • Communicates any deviations from established norms to the appropriate department promptly.
  • Sends a copy of the MOD report to all departments daily.
  • Strives to improve service performance continuously.
  • Ensures compliance with all policies, standards, and procedures.
  • Emphasizes guest satisfaction in all departmental meetings, focusing on continuous improvement.
Supporting Profitability Goals
  • Understands and complies with loss prevention policies and procedures.
  • Reviews staffing levels to ensure guest service, operational needs, and financial objectives are met.
  • Analyzes financial statements, sales reports, activity reports, and other performance data to measure productivity, goal achievement, and identify areas for cost reduction and program improvement.
Managing The Guest Experience
  • Intervenes in guest/associate situations as needed to maintain property integrity, achieve guest satisfaction, and preserve associate well-being.
  • Empowers associates to provide excellent customer service.
  • Provides immediate assistance to guests as requested.
  • Leads by example in displaying outstanding hospitality skills.
  • Sets a positive example for guest relations.
  • Responds to and resolves guest problems and complaints.
  • Ensures associates understand customer service expectations and parameters.
  • Regularly interacts with customers throughout the property to gather feedback on product quality, service levels, and overall satisfaction.
  • Participates in developing and implementing corrective action plans to improve guest satisfaction.
  • Records guest issues in the guest response tracking system.
Assisting Human Resources Activities
  • Participates in the investigation of associate and guest accidents as needed.
  • Observes associate service behaviors and provides individual feedback.
  • Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
  • Celebrates successes and publicly recognizes team member contributions.
  • Ensures associates are cross-trained to support daily operations successfully.
  • Administers property policies fairly and consistently, ensuring disciplinary procedures and documentation comply with Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Understands and, if necessary, implements all emergency plans, including those for accidents, deaths, elevator issues, thefts, vicious crimes, bombs, and fires.
Skills/Knowledge/Experience
  • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area OR
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or Related Major; 2 years experience in the guest services, front desk, housekeeping, or related professional area
  • Bachelor's Degree or Diploma in Hospitality or equivalent combination of education and experience an asset
  • Self-motivated team player with demonstrated interpersonal & leadership skills
  • Ability to excel and perform well under pressure
  • Demonstrated ability to work in a fast paced, multi-tasking, multi-functional team environment
  • Excellent communication and organizational skills
  • Advanced working knowledge of Microsoft Office Suite, and PMS software required
  • Exemplifies Coast’s core values and enjoys working in a culture of accountability
  • Able to work a flexible schedule, which includes evenings, weekends, holidays, and some overnights.

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more

Coast Hotels is an Equal Opportunity Employer.

Coast Hotels would like to thank all interested applicants. Only those selected for an interview will be contacted.

NO PLACE LIKE COAST

Apply Now

#J-18808-Ljbffr