Employment Counsellor

2 days ago

Toronto Ontario CA, Ontario VPI Employment Services Full time

VPI is a Service Provider for Employment Ontario, which is funded by the Ontario Government to support jobseekers and employers. VPI has been delivering employment programs for more than 30 years. We are based in Mississauga and have 17 branches across Southern Ontario. Our organizational values rest on 4-pillars which are Ethics, Passion, Innovation, and Courage which support the desire and passion to make a positive and sustainable impact for the individuals we serve.


VPI Employment Services embraces and encourages inclusivity and diversity in the workplace. We are committed to providing accessible employment practices and creating a work environment that encourages and supports our team members be their authentic selves.


We are seeking out individuals who have the passion and drive to make a positive and sustainable impact for the individuals we serve. Providing exceptional client experience; creating an environment where clients feel safe, heard, supported, and see progression with skill development, and life stabilization support, leading to sustainable employment and career development.


We are looking for a Permanent Full-time, Employment Counsellor for our Lawrence branch.


Key Job Functions

  • Achieve individual and team performance goals by effectively prioritizing tasks and managing time, even in high-pressure environments.
  • Build and maintain strong relationships with community stakeholders to generate and manage client referrals.
  • Conduct comprehensive client assessments to evaluate employment-related strengths, needs, abilities, skills, and other key factors.
  • Collaborate with clients to develop personalized Employment Action Plans aimed at achieving long-term job stability.
  • Provide ongoing, face-to-face and virtual pre-employment support, including career counseling, job search training, skill-building, work preparation, and related services as outlined in the Employment Action Plan.
  • Guide clients in accessing community resources to enhance job readiness, facilitating and monitoring referrals as required.
  • Identify and arrange necessary accommodation and resources to help clients sustain employment.
  • Provide services in a professional, welcoming, and safe manner while ensuring confidentiality and respect for client privacy.
  • Stay informed about current labor market trends and emerging opportunities in local and regional industries.
  • Perform additional duties as required to support the role's objectives.


Skills & Abilities

  • Proficient in critical thinking and problem-solving.
  • Excellent active listening skills.
  • Strong ability to build rapport.
  • Effective time management and multitasking abilities.
  • Highly organized with strong organizational skills.
  • Skilled in gathering and analyzing information.
  • Comfortable with technology and continuously improving processes and efficiencies.
  • Demonstrates integrity and a strong work ethic.
  • Thrives in a fast-paced environment.
  • Keen attention to detail.
  • Self-confident and resilient.
  • Sound judgment and decision-making capabilities.
  • Ability to build and maintain lasting professional relationships.
  • Self-motivated and driven.
  • Strong interpersonal skills.
  • Exceptional customer service skills.
  • Proactive and takes initiative.
  • Excellent communication skills.
  • Comfortable managing and achieving targets.


If you are invited to an interview and require accommodation at any stage in the process, please notify us by clicking here. Any information obtained during the course of recruitment will be used for recruitment purposes only.


While we thank all applicants for their interest, only those selected for an interview will be contacted by the Human Resources team.

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