Director of Ecommerce

4 hours ago

Oakville Ontario, Halton, Canada Insight Global Full time

Insight Global is looking for a Director of eCommerce Operations to work with a leading online retailer specializing in personal wellness products to lead eCommerce transformation and strategy in order to define future systems and processes. The Director of eCommerce Operations will be responsible for overseeing warehouse workflow process improvement as well as a team of technology experts developing new and evolving technology solutions and services. Major responsibilities of this role will focus on reporting to senior management on ongoing projects and priorities across the business. This person will be a part of a passionate team in an organization that dares to charter new ground with challenging and high profile projects supporting global expansion initiatives.


Must Haves

-5+ years in business project management and a track record of successful project execution

-Experience defining priorities and mapping deliverables leading process improvement and expansion

-Experience leading IT teams and coaching team members to improve performance and engagement.

-Advanced computer skills, including proficiency in MS Excel, and other applications

-Hands on experience with ERP systems (Netsuite used currently) and Shopify

-Ability to present and effectively communicate project execution, program status, and/or issues to key stakeholders, including executives

-Background in budget planning and resource allocation for organizational systems, project requirements, and department resources

-Strong business acumen/execution with an entrepreneurial spirit


Nice to Have

-Ability to translate business needs into technical requirements while challenging the status quo

-Experience leading customer service initiatives and strategy while identifying areas for improvement

-Experience with warehouse workflow optimization

-Supply chain management exposure

-Experience working with midsize ecommerce/retail companies

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