Senior Specialist, Corporate Security

4 weeks ago

Vancouver Metro Vancouver Regional District, CA British Columbia Lottery Corporation Full time

Job Summary:

The Senior Specialist, Corporate Security is a subject matter expert and is responsible for conducting ongoing risk/threat assessments of our facilities, overseeing the physical security operations for both BCLC offices, providing security consultation services in relation to BCLC products and initiatives and managing projects within Corporate Security.

This role ensures the BCLC business operates in a solid foundation of security, integrity and efficiency, with a strong commitment to player focused social responsibility and an awareness of public perception.

Key Accountabilities:

  1. Conducts ongoing threat and risk assessments, building facility and site inspections to monitor compliance, identify risks and vulnerabilities, and develop required security policies. Provides reports and information collected from the completion of threat and risk assessments to departmental management to ensure the ongoing development of new policies and procedures on physical security and employee protection, which are integrated into the implementation of new security measures and in line with corporate and departmental priorities and direction.
  2. Provides advice and recommendations concerning security requirements on the safeguarding of employees and assets. Advises senior management on issues of security. Researches solutions to physical security and employee protection problems, including the application of new technology and implications of new threats.
  3. Provides oversight and direction of contract security service personnel, including development of post orders, standard operating procedures for guards, administration of billing issues, and vendor performance management concerns.
  4. Coordinates internal CCTV and access control programs, including coordination of maintenance and troubleshooting issues with vendor technicians.
  5. Coordinates and implements a corporate security training and awareness program. Plans, coordinates, develops and may deliver training sessions for managers and employees. Coordinates and plans the delivery of security for company special events.
  6. Plans, directs, and evaluates the daily operations of Security Services for BCLC offices. Manages the third party security contract to ensure the responsibilities are carried out in a manner consistent with BCLC principles and are compliant with the values of the organization.
  7. Acts as the overall lead/project manager and administrator for Corporate Security projects as assigned.
  8. Administers BCLC’s Workplace Violence Prevention Program, conducts regular violence risk assessments and provides consultative advice and direction on violence prevention, including development of personal safety plans for employees facing threats related to domestic/ intimate partner violence.
  9. Assists in the development and on-going review of the Casino Surveillance Officer (CSO) and Gaming Security Officer (GSO) Training programs, in partnership with the Justice Institute of British Columbia.
  10. Assists in the assessment and determination on requests for Casino/ Community Gaming Centre/ Bingo policy changes, variances, and approvals as they relate to Security and Surveillance functions.
  11. Provides support and consultative advice and solutions from the perspective of Corporate Security & Compliance with respect to various projects and initiatives for all BCLC business lines and products.

Minimum Required Qualifications:
Education and Experience

  • A degree or diploma in risk management, business, criminology;
  • 4 to 6 years recent experience in field investigations, corporate security, risk management or compliance;
  • Project management experience and experience with risk/threat assessment methods and procedures is required;
  • An equivalent combination of education and/or experience may be considered.

Technical Requirements

  • Strong problem-solving ability and track record of innovative solutions;
  • Ability to devise and implement continuous improvement initiatives to deliver quality and performance improvement benefits to established and new services;
  • Proficiency with MS Office, requires strong Excel skills;
  • Excellent oral and written communication skills, including developing communication/change management strategies;
  • Able to work effectively in a fast-paced environment, adapt well to changing priorities to meet deadlines and work on various initiatives concurrently;
  • Critical thinking skills needed to investigate and resolve issues;
  • Strong sense of urgency with the ability to multi-task, take initiative and follow-through;
  • Ability to manage and execute through influence, make sound decisions, and exhibit initiative and intuitive thinking.
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