Current jobs related to Delivery Experience Supervisor - Oshawa Ontario CK, Durham region - Metro Supply Chain

  • LUNCHROOM SUPERVISOR

    1 month ago

    Oshawa, Ontario, C1K, Durham region, Canada Durham District School Board Full time

    Summary: Lunchroom Supervisors work under the direction of the Principal of the school to which they have been appointed. Lunchroom Supervisors shall be responsible for supervising students who remain on the school grounds over the lunch hour recess. The Principal shall determine the time period during which the lunchroom supervisor will be employed....

  • Laundry Aide

    1 month ago

    Oshawa, Ontario, C1K, Durham region, Canada Extendicare Canada Inc. Part time

    Job Description LAUNDRY AIDE - Extendicare Oshawa Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 operated senior care and living centres, as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing...

  • Regional Manager, Health Services

    7 days ago

    Oshawa, Ontario, C1K, Durham region, Canada Dynacare Full time

    Description Position at Dynacare Job Posting: Regional Manager, Health Services Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to...

  • Dietary Aide

    1 month ago

    Oshawa, Ontario, C1K, Durham region, Canada Extendicare Canada Inc. Part time

    Job Description 28-30 hrs bi-weekly + on call + various hrsCandidates are invited to apply for the Part Time position for Dietary Aide in our 171-bed long-term care facility located in Oshawa, Ontario.Reporting to the Dietary Manager, the Dietary Aide assists with food preparation and serving of meals. Cleans eating, cooking, storage, serving areas and...

  • Resident Services Aide

    1 month ago

    Oshawa, Ontario, C1K, Durham region, Canada Extendicare Canada Inc. Full time

    Job Description Job DescriptionResident Services AideFull-Time (Days & Evenings)Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of long-term care and home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’...

  • Resident Services Aide

    1 month ago

    Oshawa, Ontario, C1K, Durham region, Canada Extendicare Canada Inc. Part time

    Job Description Job DescriptionResident Services AideCasual (Days & Evenings)Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of long-term care and home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population...

  • Resident Services Aide

    1 month ago

    Oshawa, Ontario, C1K, Durham region, Canada Extendicare Canada Inc. Part time

    Job Description Job DescriptionResident Services AidePart-Time (Days & Evenings)Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of long-term care and home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’...

  • Registered Nurse

    1 month ago

    Oshawa, Ontario, C1K, Durham region, Canada Extendicare Canada Inc. Part time

    Job Description Up to $5000 SIGN ON BONUSIn this community nursing role, as a Nurse Specialized in Wound, Ostomy and Continence (NSWOC) Nurse and as working as a part of the ParaMed nursing health care team the NSWOC will provide and promote evidenced based advanced wound, ostomy and continence assessment, management and care to all patient groups either...

  • Director – Vehicle Distribution, VSSM Canada

    7 days ago

    Oshawa, Ontario, C1K, Durham region, Canada General Motors Canada Full time

    Job Description***This role is categorized as hybrid. This means the successful candidate is expected to report to the Markham Elevation Centre & Oshawa Elevation Centre, three times per week at minimum between the 2 sites. .*** The Director - Vehicle Distribution, VSSM Canada role is a key strategic leadership position within Vehicle Sales Service and...

  • Inbound/Outbound Warehouse Coordinator

    2 days ago

    Oshawa, Ontario, Durham region, Canada Lactalis Canada Full time

    Job title: Inbound/Outbound Warehouse Coordinator - Day shiftLocation: 1600 Thornton Road N., Oshawa, Ontario (currently under construction)Schedule: Sunday to Wednesday, from 5am to 3:30pmAbout Us:Welcome to Lactalis Canada – where we take pride in being recognized as one of Forbes' 2022 top employers! Our journey revolves around enhancing the lives...

  • Human Resources Business Partner

    2 months ago

    Oshawa, Ontario, Durham region, Canada Lactalis Canada Full time

    Job title: Human Resources Business PartnerLocation: 1680 Thornton Road N., Oshawa, Ontario (currently under construction)About Us:Welcome to Lactalis Canada – where we take pride in being recognized as one of Forbes' 2022 top employers! Our journey revolves around enhancing the lives of Canadians through a rich variety of dairy delights, including...

  • General Manager

    1 week ago

    Oshawa, Ontario, Durham region, Canada Canada Cartage Full time

    Career OpportunityGeneral Manager / Terminal ManagerWhy you’ll love Canada Cartage / Cam Scott DivisionAn iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national...

  • LUNCHROOM SUPERVISOR

    5 months ago

    Port Perry, Ontario, L0B, Durham region, Canada Durham District School Board Full time

    Summary: Lunchroom Supervisors work under the direction of the Principal of the school to which they have been appointed. Lunchroom Supervisors shall be responsible for supervising students who remain on the school grounds over the lunch hour recess. The Principal shall determine the time period during which the lunchroom supervisor will be employed....

  • Delivery Manager

    1 month ago

    Cambridge, Ontario, Waterloo region, Canada Superior Propane Full time

    What we will offer you: Culture: Join a supportive and inclusive work environment where teamwork, respect, and open communication are at the core of everything we do.Opportunity: A continuous focus on professional development with many opportunities for training & career growth.Health & Wellness: Competitive health benefits right from the start including...

  • EHS Specialist

    7 days ago

    Whitby, Ontario, L1B, Durham region, Canada Thermo Fisher Scientific Inc. Full time

    Work ScheduleStandard (Mon-Fri)Environmental ConditionsAble to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Loud Noises (Equipment/Machinery), Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)Job DescriptionSummary: The EHS...

  • Maintenance Supervisor

    1 month ago

    Concord, Ontario, L0A, Durham region, Canada Magna International Full time

    Job Number: 67993 Group: Magna Exteriors Division: Co-Ex-Tec Job Type: Permanent/Regular Location: CONCORD Work Style: About us We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and,...

  • Training and Development

    7 days ago

    Whitby, Ontario, L1B, Durham region, Canada Thermo Fisher Scientific Inc. Full time

    Work ScheduleEnvironmental ConditionsJob DescriptionSummary: The Training Coordinator is responsible for supporting the enhancement of competencies of individual employees by coordinating the effective execution of training programs that support business results and operational initiatives. Additionally, this role is responsible for the successful execution...

  • Validation Engineering Specialist

    7 days ago

    Whitby, Ontario, L1B, Durham region, Canada Thermo Fisher Scientific Inc. Full time

    Work ScheduleStandard (Mon-Fri)Environmental ConditionsAdherence to all Good Manufacturing Practices (GMP) Safety StandardsJob DescriptionSummary: Provides specialized validation knowledge and information, which is directly required to support operations and clients. Completes all protocols related to the validation of equipment, processes, and new products...

  • Senior Service Delivery Manager

    1 month ago

    Mississauga, Ontario, Peel region, Canada Centrilogic Full time

    Senior Service Delivery ManagerPosition DescriptionThe position of Senior Service Delivery Manager (SDM) is part of the Client Success (CS) organization which has end-to-end accountability for the client relationship.The Senior SDM understands all contracted scope, performance levels (SLO/SLA), service offerings and capabilities, which enables them to assist...

  • Portfolio Services Manager

    7 days ago

    Whitby, Ontario, L1B, Durham region, Canada Thermo Fisher Scientific Inc. Full time

    Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionAs part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day. We provide our global teams with the resources needed to achieve individual career...

Delivery Experience Supervisor

3 months ago

Oshawa Ontario CK, Durham region, Canada Metro Supply Chain Full time

JOIN OUR TEAM

Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

JOB SUMMARY

The ideal candidate will be someone who has a proven track record of driving commercial Vehicles coupled with training/instructional skills to audit new delivery partners as well as existing drivers. The individual selected for this position will track and audit the driving, product handling and customer service skills of all delivery teams. In addition, the supervisor will conduct safety training according to Metro well-defined training program for drivers. Through KPI monitoring and follow-up, the supervisor will be an advocate for the required professional behaviors and expectations set forth by Metro.

RESPONSIBILITIES

  • Ensure delivery driver compliance to Metro/CDS SOPs.
  • Monitor policy standards, track performance data, and customer service feedback of Metro employees and delivery partners.
  • Route Audits (random and unannounced delivery audits).
  • Collaboration, development, and updating of delivery training materials.
  • Comprehensive knowledge of all Client/Retailer SOPs.
  • Assist in the recruiting and onboarding of new Delivery Partners and Delivery staff.
  • Assist in the onboarding of new customers (SOP development, training, etc.).
  • NPS awareness, auditing, and improvement programs.
  • Manage and document the initial, recurring, and “as needed” training programs.
  • Identify and resolve product and property damage root causes.
  • Management of Delivery Partner recycling and waste responsibilities (sorting and offloading).
  • Manage Delivery Partner Returns processes (repackaging, concealed damage protocols).
  • Assist Compliance department with Delivery Partner documents and renewals (1st level of escalation).
  • Training of Delivery App (TMS) usage and compliance.
  • KPI audits and corrective action plans.
  • Regular participation in dock meetings and load outs.
  • Develop claims mitigation and resolution programs.
  • Assist Delivery Partners with resource guidance (contingency planning, business guidance, etc.).
  • Ensure the company’s brand and reputation is upheld (100% uniform compliance, clean truck policy, safety, etc.).
  • Other duties as assigned.

EXPERIENCE

  • Minimum 5 years of Home Delivery experience.
  • Past Owner Operator experience would be an asset.
  • Sound knowledge of the Occupation Health and Safety Act and MTO regulations.
  • Proficient with Microsoft Outlook, Office, Excel, PowerPoint, and other related software.
  • Minimum 5 years clean driver's abstract.
  • Transportation Industry experience is preferred.

COMPETENCIES

  • Customer Centricity.
  • Fostering Culture.
  • Collaboration.
  • Problem Solving & Decision Making.
  • Managing Through Change.
  • Developing Self & Others.
  • Planning & Results Orientation.
  • Communication.
  • Always Improving Mindset.
  • Business & Financial Savvy.

EDUCATION

  • College Diploma in Business Administration, Supply Chain Management, Operations Management, or a closely related field required and/or equivalent combination of education and related experience.

Why Join Us

  • Work in an environment where safety is our first priority.
  • The opportunity to build a career with a growing company.
  • Medical, dental, and vision coverage for you and your family.
  • Life and disability insurance.
  • Wellness programs to support your family’s well-being.
  • A Retirement Savings Program with a company match.
  • Company team wear allowance.
  • Employee Appreciation Day.
  • Company sponsored social events.
  • Community volunteering.

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.

#J-18808-Ljbffr