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Director, Global Employee

2 months ago

Canada, CA Scotiabank Full time

Requisition ID: #


Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


What you'll be doing:

The Director, Employee Relations is responsible for leading and managing the Employee Relations function within an assigned region/function, ensuring business strategies, plans and initiatives are executed/delivered in compliance with governing regulations, internal policies and procedures. This role is responsible for leading a team that provides employee relations advice and counsel to executives, people managers and employees on complex workplace situations, providing a fair and transparent employee experience while managing risk to the Bank by ensuring compliance with Scotiabank’s Code of Conduct, policies, regulatory requirements and applicable laws. The Director will work closely with senior leadership, HR teams, and legal counsel to ensure a fair and consistent approach to employee relations across the Bank.

The Director, Employee & Labour Relations also oversees the Global Labour Relations strategy, and ensures it is aligned with Scotiabank’s overall goals. It is also responsible for overseeing labour relations programs, policies and procedures within Scotiabank to foster a positive labour relations environment.


Is this role right for you?

In this role you will:

  1. Lead and drive a customer-focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  2. Develop and implement ER strategies, initiatives, policies, and programs that align with the Bank’s strategic priorities, goals and legal requirements.
  3. Oversee the ER team’s management and resolution of workplace issues and incidents including investigations of employee concerns and escalations. Collaborate with HR Business Partners, people leaders and other stakeholders to proactively address and resolve workplace issues.
  4. Lead and be accountable for ER case management practices, instilling trust in data reporting and trend analysis for insights delivery to Global HR, compliance, business leaders, designed to inform, influence policy, proactive program development and risk mitigation. Analyze ER trends and metrics to inform decision-making and improve ER practices.
  5. Manage high-risk complex cases and act as a point of escalation on complex matters arising in their region/function, ensuring that all necessary groups are engaged to resolve these cases satisfactorily.
  6. Develop tools, guidance and resources to facilitate Employee Relations’ ability to support consistent advice at scale using best practices, while adhering to country-specific legislation.
  7. Support the VP, Global Employee & Labour Relations on complex and sensitive matters and broader business-related initiatives.
  8. Create and maintain a proper framework that will ensure that issues are addressed proactively and managed at the local level to mitigate the potential negative impact of employee relations issues while furthering proactive efforts to create alignment, consistency, and accountability in risk management of the function.
  9. Develop and implement the Labour Relations strategy in line with the Bank’s goals. Provide guidance on labour relations issues, anticipate trends, and proactively address challenges.
  10. Collaborate with business and HR/LR leaders to govern and review collective bargaining agreements and address labour issues as well as to consider labour risk and impact of initiatives in unionized countries.
  11. Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  12. Create an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  13. Build a high-performance environment and implement a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vision/values/business strategy; and managing succession and development planning for the team.

Do you have the skills that will enable you to succeed?

We'd love to work with you if you have:

  1. University degree; JD and Employment Law experience an asset
  2. 10+ years of experience in Employee Relations, Labour Relations or Human Resources
  3. Expert knowledge of employee relations
  4. Knowledge of negotiation and conciliation/mediation
  5. Expert workplace investigation skills
  6. Expert conflict/alternative dispute resolution skills
  7. Expert concept knowledge of government policies/legislation
  8. Strong problem-solving skills with ability to exercise sound judgement
  9. Strong People leadership skills
  10. Strong communication and business writing skills
  11. Experience managing and working with teams across locations and geographies
  12. Ability to multitask while remaining organized; able to set priorities and meet deadlines
  13. Initiate and influence vendor relationships to maximize value of services
  14. Language: English, Spanish and/or French is an asset

What's in it for you?

- The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers.

- A rewarding career path with diverse opportunities for professional development.

- Internal training to support your growth and enhance your skills.

- An inclusive working environment that encourages creativity, curiosity, and celebrates success


Location(s): Canada: Ontario: Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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