Senior Learning and Development Program Manager

4 weeks ago

Kitchener Ontario, Waterloo region, Canada ApplyBoard Full time

The Opportunity:

As our ApplyBoard team continues to grow at a rapid pace globally, we are adding to our Global Learning & Development team in Canada. This role involves building, managing and facilitating learning solutions, providing a world class learning experience to our employees & driving strategic initiatives that improve the foundation of our programs and processes. The individual will report to the Associate Director of Learning and Development in our Canada head office, and work closely with the Global P&C team to support the design and development of learning solutions to provide valuable and timely learning experiences across ApplyBoard.


What you’ll be doing every day:

  • Coordinate learning launches by collaborating with internal stakeholders to create buy in and increase adoption rates
  • Support full cycle learning design and development needs on a global scale using a variety of instructional design and delivery techniques (e.g. eLearning, microlearning, instructor led)
  • Monitor and evaluate the effectiveness of learning programs and the experience as part of a learning loop framework of continuous improvement
  • Create and support a positive employee learning experience for all team members
  • Leverage your design, facilitation and participant experience expertise to support the creation, assembly and maintenance of learning materials including slide decks, participant presentations, Elearnings, etc.
  • Monitor survey submissions and completions including analyzing their results and generating reports to make future improvements
  • Apply data analysis to make informed decisions and recommendations on learning needs and solutions
  • Support a learning framework for ApplyBoard employees across all functional areas of the business, in alignment and partnership with the P&C team
  • Collaborate and strategize with HR Partners and other stakeholders to identify current and future training needs and priorities
  • Drive employee engagement activities in partnership with the Global P&C team that directly impact year over year engagement scores
  • Mentor fellow L&D team members as we scale up our learning offerings
  • Drive efficiencies and productivity within the L&D processes


What you bring to the table:

  • Positive and motivating attitude
  • Adaptable with the ability to manage multiple projects simultaneously
  • Cooperative and collaborative decision-making
  • Strong commitment to team oriented results
  • Delegate authority readily
  • Superior communication and interpersonal skills.
  • Strong analytical skills for assessing program effectiveness and ROI
  • Relationship building skills that are supportive, collaborate and persuasive
  • Comfortable assuming responsibility for taking calculated risks
  • Bias for action & are adept at engaging diverse learning audiences
  • Excellent Google Suites skills
  • 10 plus years of demonstrated experience working in the learning & development field encompassing facilitation and end to end builds of learning solutions.
  • Understands and applies project management methodologies to build cross functional, global learning solutions
  • Ability to administer and analyze a learning needs analysis
  • Excellent Technical writing experience
  • Certificate in Adult Learning


Ideally, you also have experience with:

  • Prior experience with Brightspace LMS is an asset
  • Leadership Coaching certification an asset
  • Prior experience with Employee Engagement an asset

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