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Residential Portfolio Manager

3 months ago

Edmonton Division No, CA Avenue Living Group Full time

Avenue Living Communities is Western Canada's fastest-growing private rental properties operator, with an expanding presence in Alberta, Saskatchewan, and Manitoba.

Communities is in our name because we believe in bringing people together and building relationships. Our core values guide our actions, and our people bring our mission to life. We are committed to providing safe and welcoming accommodations while being responsive to our residents' needs with efficient execution.

Our innovative teams work together to deliver both quality and value to our residents as we pride ourselves in creating communities that are safe and comfortable places to call home.

What We Are About

At Avenue Living Communities, we ensure our team members are provided with a place to develop careers that are challenging and rewarding so everyone can realize their full potential. We know our people are our biggest brand ambassadors and create our culture. We believe when we take care of our team members, they can then extend that Duty of Care to our residents and business partners.

We look for team members who are collaborative, creative, and accountable. Individuals who are consistent, resourceful, and responsive. Those who can take initiative, seek feedback, and demonstrate grit in overcoming challenges and adapting to change.

WHAT WILL YOU DO?
  • Create a best-in-class customer experience by providing prompt and courteous service to prospective and current residents.
  • Provide leadership and coaching to a team of assistant property managers, maintenance associates, and administrators.
  • Develop sound relationships across the organization and with external contractors and vendors.
  • Ensure all maintenance and repairs are conducted in a safe, timely, and cost-efficient manner.
  • Maintain properties by investigating and resolving resident complaints, enforcing rules of occupancy, inspecting vacant units, instructing repairs, and planning renovations.
  • Identify opportunities for improvements in efficiency, cost-effectiveness, and resident experience in the management of our portfolios.
  • Ensure that an annual operating budget and plan are developed and followed and that cost targets are within budget.
  • Pre-qualify prospective residents to align with building demographics, conduct showings of our vacant suites, and quickly close sales with prospective residents, driving revenue through achievement of leasing goals.
  • High level of community engagement through building relationships among local businesses, schools, and community groups and developing ways to best market these communities.
  • Maintain inventory knowledge including availability of suite types, layouts, common areas, and amenities of the building and their surrounding neighborhoods.
  • Complete accurate, detailed reporting of resident applications, leases, and move in/out inspections.
  • Other duties as required.
WHAT WILL YOU NEED?
  • Minimum 5 years of experience in a leadership role.
  • Certified property manager or accredited residential/commercial manager preferred.
  • Must possess a valid driver's license and access to a reliable vehicle.
  • Must have a clean driver’s abstract.
  • Must complete & pass a criminal record check.
WHAT DO WE OFFER?
  • We live and breathe our core values. We go the extra mile. We’re honest. We always have each other's back. We have tons of integrity. And we always own it and adapt – no matter the challenge.
  • With the support to do things differently, grow personally and professionally, and bring your whole self to work, there's no limit to the impact you can make.
  • We provide a competitive compensation package comprised of a group benefits plan, GRSP Matching Program, and discretionary bonus program for select roles. In addition, Avenue Living also offers an Employee Referral Program that rewards active employees for successful referrals.
  • An employee-centric culture with a generous award and recognition program, discounted monthly rent in Avenue Living Communities’ properties, and an employee discount and savings program through industry partnerships and Perkopolis.
  • We are committed to a strong, safe work environment.

What makes us different makes us stronger. We want Avenue Living to be a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be, and bring, their best.

We’re committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics.

We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment.

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