Internal Communications Specialist

1 month ago

Saskatoon Saskatchewan FK, CA Saskatchewan Blue Cross Full time

Saskatchewan Blue Cross, one of Saskatchewan’s Top Employers, is currently recruiting for a full-time permanent Internal Communications Specialist to join our team in the People & Culture department. This position offers the flexibility to be in-office or participate in hybrid options in our Saskatoon or Regina office.

JOB FUNCTION

Reporting directly to the SVP, Chief People & Culture Officer, the Internal Communications Specialist is a trusted partner to internal groups, providing leaders and employees with the right information at the right time to drive positive engagement. In collaboration with leaders across Saskatchewan Blue Cross, this role helps tell our story internally through the development and implementation of a communications strategy designed to further Saskatchewan Blue Cross’ objectives, mission, vision and values.

The Internal Communications Specialist will curate content, execute plans and campaigns, and measure and report on the effectiveness and outcomes of all internal communications activities. The Internal Communications Specialist plays a crucial role in ensuring employees are informed, engaged, and aligned with SBC’s strategies, goals and business initiatives. This role delivers planning, research, organization, and implementation of employee communications strategies, activities and events.

WHY CHOOSE SASKATCHEWAN BLUE CROSS?

We’re driven by a mission to empower communities on their journey to whole health and wellness, and have a lot of exciting things ahead of us. We’re improving our members’ experiences through investment in our people, technology, services and products. When you join our team, you’re joining an organization where employees are valued, recognized for their contributions and empowered to make us stronger. The wellbeing of our employees, our members, our partners and our communities is at the heart of our operations.

Our industry is evolving fast, and so are we We’re looking for people who:

  • Share our values
  • Believe that creating great experiences is totally within their control
  • Collaborate and always set others up for success
  • Build positive relationships and an understanding of what people’s needs are
  • See solutions and possibilities (not problems)
  • Are simply outstanding at what they do

DUTIES & RESPONSIBILITIES

  • Participate in the development of the internal communication strategy, ensuring the organization’s strategy, business initiatives, mission, vision, values, and people news are communicated in a regular, effective and engaging way
  • Manage and create engaging content for the internal communications channels (intranet, email, in-person events, virtual events, etc) and regularly evaluate the efficiency of the channels used
  • Create, edit, proof and deliver communications and key messages that ensure staff across all areas are actively informed, engaged and feel included in and excited about the organization’s work
  • Measure the effectiveness of and build feedback mechanisms into the internal communications strategy to facilitate and include employee feedback – use input to further evolve strategy and make necessary improvements to communications as required
  • Provide clear and effective communication in response to crisis or emergency situations to reassure and guide staff
  • Identify and curate storytelling opportunities with leaders across the organization to advance understanding of departments, their achievements and the value they deliver to our brand experience and culture
  • Plan and coordinate various internal communication events, including but not limited to, leadership events, meetings and programs, quarterly townhall presentations, and communication updates on business initiatives and projects
  • Develop and maintain strong relationships with stakeholders working collaboratively to ensure communications are accurate and connect with specific audiences
  • Develop collateral for speaking engagements, conferences, and other events to build the employee brand and drive employee engagement across SBC
  • Conduct ongoing market research and environmental scans of communications opportunities in the employee engagement space and stay up to date on trends to make recommendations for adjustments to communication strategies
  • Other related duties and project work as assigned

QUALIFICATIONS & SKILLS

  • Completion of a Bachelor’s degree in relevant field (Communications, Journalism, Public Relations, Marketing), or an equivalent combination of education, training, and experience will be considered
  • 5+ years of related experience. Communications agency experience and/or communications consulting experience would be considered an asset
  • Exceptional in writing/editing communications materials, newsletters, speeches, presentations, and communications
  • Experience in the creation and use of online communications tools, intranets, analytics, content planning, and digital communications techniques
  • Strong technical skills in Microsoft Suite (Word, Excel, Power Point), and familiarity with editing software such as Adobe Photoshop, with the ability to easily learn new programs
  • Excellent interpersonal, verbal, and written communication skills
  • Well organized with a demonstrated ability to manage multiple priorities and able to work both independently and in a team environment
  • Highly motivated self-starter with strong sense of accountability and initiative, and demonstrated flexibility and adaptability
  • Commitment and passion to excel in the delivery of superior customer service
  • Legally entitled to work in Canada on an unrestricted basis
  • Criminal record and background check satisfactory to Saskatchewan Blue Cross
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