Professional Services Consultant – XDR

1 month ago


Calgary Alberta DJ, CA Trantor Inc. Full time

About Trantor:

Trantor is a technology services company focused on outsourced product development and digital re-engineering. Leveraging our CaptiveCoE engagement model, we operate as a seamless extension of our client’s teams to provide rapid scalability with predictable budgets. Founded in 2012, Trantor has worked with customers across Tech, FinTech, Media & Cybersecurity industries. We have centers in the US, India, Canada, and Costa Rica. We are consistently rated as the #1 employer in the region with the ability to attract and retain technical talent. Our commitment to excellence and impactful results has translated to long-term relationships and value for our clients and solution partners.


Job Role & Responsibilities

  • Lead Endpoint protection deployment, operationalisation, troubleshooting, training and Security Policy Tuning
  • Analyze customer requirements, provide guidance & assistance throughout the customer lifecycle to ensure a quick and successful product deployment.
  • Design and implement advanced security policies based on machine learning, behavioral analytics, and threat intelligence to proactively detect and respond to emerging threats.
  • Act as the product SME, working together with product and engineering teams ensuring our customers and partners get the most out of our products.
  • Independently investigate and respond to complex security incidents, leveraging XDR and deep understanding of incident response methodologies.
  • The candidate is expected to comply with the company's policies and procedures.

Required Skills

  • 6-10 years relevant work experience in Endpoint Security, EDR / XDR or similar roles required
  • Hands on experience on EDR/XDR or Next Gen AV tools like Carbon Black, Palo Alto Cortex XDR, Crowd Strike or Cisco AMP (preferably any one of these or equivalent tools).
  • Extensive experience in deploying, configuring, and managing XDR, with a deep understanding of its architecture, components, and capabilities.
  • Experience as a Security Incident Responder or SOC analyst/manager. Strong incident response skills, with the ability to independently investigate and respond to complex security incidents using XDR.
  • Familiarity with threat intelligence frameworks, threat hunting techniques, and advanced threat detection methodologies.
  • Should have a clear understanding of the MITRE framework and how to operationalize the same across multiple functions
  • Familiarity with cloud technologies, providers (GCP, AWS, Azure), use-cases.
  • Networking experience in TCP/IP, OSI Model, troubleshooting, analysis.
  • Experience in customer-facing roles.
  • Familiarity with machine learning and its various applications within cybersecurity.
  • Familiarity with the different enterprise security and IT products, processes, and ecosystem
  • Basic Linux system administration & troubleshooting experience.
  • The ability to develop and maintain scripts in Python or PowerShell is a plus.
  • Excellent written and verbal communication skills.
  • AWS/Azure/GCP certifications would be an added advantage.
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