Manager, Group Benefits Administration
1 month ago
First Canadian is a national organization and we are experiencing unprecedented growth
We aim to hire bright, hard-working people who share our values. We seek employees who are committed to learning, career growth, and opportunity. We take pride in being an organization that our employees support long-term. We believe in our employees and celebrate their success by asking for employee opinions and feedback so that we continue to be a Great Place to Work.
We award our team with the following:
- Off work 1 hour early on Fridays.
- Earned Time-Off Program and vacation.
- Group Retirement Savings Plan with employer match.
- On-site gym.
- Educational assistance and career development.
- Employee benefits.
- Health and Wellness spending account.
- Employee Assistance Program (EAP).
- Employee discount programs.
- A Culture Team dedicated to diversity, inclusion, and employee programs.
- Employee recognition and appreciation events.
If you are motivated to succeed by helping people, then this is the opportunity for you
The Manager, Group Benefits Administration will be responsible for managing the implementation and day-to-day administration for new and existing clients. As this is a new role, it will include recruitment and development of the administration team from the bottom up. Responsibilities will include developing processes and guidelines for the team, as well as managing resources appropriately to ensure efficiency and client satisfaction. The role is permanent full-time working from our office downtown.
- Utilizing your extensive knowledge of the group benefits industry, you will develop processes and best practice solutions to meet current and future growth of our client base.
- Providing excellent customer service to both Plan Administrators and members.
- Ability to manage the recruitment process and development of the administration based on current and future requirements to meet client satisfaction and needs.
- Support initiatives and inquiries for development enhancements on our administration systems to enhance client experience.
- Other duties as assigned.
Qualifications:
- 5-10 years of group benefit industry experience.
- Post secondary diploma or degree in related field.
- 3-5 years’ experience in a leadership role.
- Certified Employee Benefits Specialist (CEBS) is an asset but is not required.
- Life and Accident & Sickness License is an asset but is not required.
- Proven interpersonal and written communication skills.
- Proficiency in Microsoft Office, specifically, Microsoft Word and Excel.
- Proven ability in people management and change management to drive a high performing culture.
- Successful completion of a credit, criminal, education background checks and employer reference and verification before employment.
Thank you for considering our organization.
We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.
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