Information Technology Project Manager

Job Title: Project Manager (IT) - Senior

Duration: 3 years (Maximum Extension Term: 24 months)

Location: Edmonton, AB (Resource will work in a hybrid manner with a minimum of 3 days in office as above, though must be available for onsite meetings when required)

Description:

Project Name:

Court Technology Services Projects

CTS Project Manager

Scope:

Court Technology Services, withing the Alberta Courts is seeking a Project Manager to work on the design/implementation plan/program development plan for various projects within the technology delivery space of the Alberta Courts.

The resource will be assigned to various projects including Justice Digital – the digital transformation of the Courts, Video Conference Expansion – The upgrading of courtrooms across the province with cutting edge technology, CTS Transformation – the restructure and building of the IT delivery organization including process, procedure, capabilities, etc. As well, there are a host of technology projects that include upgrading and implementing technology in the Courts technology environment. The resource will be responsible for the following tasks/activities:

• Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues in collaboration with the senior leadership team and internal stakeholders;

• Coordinate with stakeholders and schedule meetings.

• Prepare briefing notes, meeting minutes, and other documents;

• Prepare presentations for engagement with stakeholders, steering committees, project groups and other stakeholders;

• Support team members in the analysis of industry engagement surveys;

• Manage tasks and action items and follow up and escalate as required;

• Provide support by bridging communication between external stakeholders, the Alberta Courts, Technology and Innovation teams, etc.;

• Coordinate approvals and sign-offs;

• Maintain engagement, meeting, and opportunity trackers;

• Respond to stakeholder requests;

• Complete documentation for decision making processes;

• Provide direction to cross functional team(s) to ensure successful delivery of product(s);

• Track and monitor scope and timelines for delivery of data product(s); and

• Analyze and report on progress. Communicate project status and all relevant information to stakeholders.

Duties:

Responsible for the coordination and implementation of various Courts related technology projects. Oversees all aspects of the projects. Builds an effective operating environment, defines project objectives, scope, and guiding principles, conducts comprehensive analysis of the projects, monitors and summarizes progress of the project. Builds and maintains working relationships with Courts stakeholders, project vendors, and departments involved in the project. Prepares reports for management regarding status of project.

• Compile project charters and business/project plans with clear objectives and expected project outcomes to support activities, including the most suitable approach to be used in the development of each deliverable and work product, to ensure business objectives and data integrity are achieved.

• Manage project(s) that will document business requirements, design and deliver IT solutions that are compliant with and contribute to the organization’s enterprise architecture.

• Assist with the development of recommendations including providing details of resource requirements, dependencies, interdependencies, policy implications pertaining to internal/external influences and the methodology to be applied.

• Produce and package deliverables for presentation to various internal support teams, steering committee, and other project stakeholders.

• Manage multiple tasks, project resources and project governance.

• Conduct consultations with key internal Courts stakeholders and Ministry of Justice stakeholders

• Work with project vendors to ensure that effective project communication exists through the duration of the project including escalation of risks as required.

• Take responsibility for ongoing client satisfaction – manage peer-level client relationships and overcome hurdles to ensure win-win solutions.

• Coordinate with leadership to develop a well-defined project plans that clearly states the project’s objectives, scope, assumptions, timeline, resource requirements, risks, benefits and budget.

• Work with project sponsors and the project management office to develop a project organization structure with clearly defined roles and responsibilities for all stakeholders.

• Document and report project status against established objectives, milestones, budget and resources and facilitate tracking and closure of issues and risks.

• Develop project schedule plans and strategies, estimate resource requirements, develop and monitor work plans and take corrective action for completion of project tasks.

• Provide guidance to project resources in establishing work priorities and prompt delivery of project tasks.

• Develop, as required, related requirements documentation.

• In collaboration with project sponsors, assess whether the project achieved stated outcomes and identify opportunities for improvement for future similar projects.

• Provide leadership and assistance to project teams that require change management and communication support.

• Engage and establish positive working relationships with subject matter representatives across the Alberta Courts and Court Technology Services to ensure that project decisions, directions and recommendations align and consider broader Court directions;

• Work within the standards defined by the project management office and in the absence of standards work with the project management office to define new standards.

QUALIFICATIONS:

Must Have

Education

Yes/No - (PM1) The proposed resource must meet or exceed one of the following:

• University graduation in business, management or related discipline, and four years of Project Management (PM) experience; OR

• Two-year diploma in business, management or related discipline and six years of PM experience; OR

• One year certificate in business, management or related discipline and seven years of PM experience; OR

• Eight years of PM experience

Yes

Work Experience

Duration - Experience defining project scope and goals in collaboration with business stakeholders.

8 years

Duration - Experience developing project deliverables including project charters, business cases, briefing notes, status reports, risk logs and project closures.

8 years

Duration - Experience managing custom application development projects with at least 5 team members.

8 years

Duration - Experience managing multiple projects concurrently.

8 years

Duration - Experience successfully implementing IT solutions in an environment with project resources from across multiple teams or organizations.

8 years

Duration - Experience working as a Project Manager on a large complex custom software application development project (where the software is developed in house for that specific organization) in an environment of similar size and complexity.

8 years

Nice to Have

Professional Licenses/Certification

Yes/No - Active Certified Scrum Master certification (please attach)

Yes

Yes/No - Active professional Scrum Master certification (please attach)

Yes

Yes/No - Active SAfe 6 Lean Portfolio Manager certification (please attach)

Yes

Yes/No - Active SAfe 6 Practice Consultant certification (please attach)

Yes

Yes/No - Currently active PMP or PGMP Certification as issued by the Project Management Institute or equivalent (attach a copy of the certificate)

Yes

Work Experience

Duration - Experience conducting, facilitating and interpreting impact and risk assessments across multiple scenarios.

4 years

Duration - Experience creating and managing project forecast and actual budgets.

4 years

Duration - Experience developing and maintaining positive stakeholder relationships across the organization, including executive level.

7 years

Duration - Experience making decisions and recommendations on highly technical or complex issues without formal guidelines or precedents and exercises resourcefulness and ingenuity

2 years

Duration - Experience working in or for the public sector.

3 years

Experience – Mandated/Legislated Projects - Duration

4 years

Experience – Project Governance - Duration

5 years

Experience – Work with Technical Teams - Duration

4 years