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Administrative Support Assistant

3 months ago

Ottawa Ontario HB, Montréal, Canada Transport Canada Full time
Transport Canada - Transportation and Infrastructure Programs Branch

Ottawa (Ontario)
CR-04
$55,955 to $60,399

Closing date: 30 September 2024 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Apply online

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Work environment

Transport Canada is responsible for transportation policies and programs. We promote safe, secure, efficient and environmentally responsible transportation. Understanding that the higher upfront purchase cost of zero-emission vehicles (ZEVs) can make it more difficult to adopt this clean technology, the Incentives for Zero-Emission Vehicles (iZEV) Program can help to make it more affordable. As an Administrative Support Assistant, you will be directly involved in the delivery of the iZEV program, including:

  • Responding to requests for information
  • Applying program guidelines when processing claims submitted by dealerships
  • Finding solutions to routine problems
  • Following up on documentation required for claim processing

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience.

EXPERIENCE
EX1: Experience providing client services in person, by phone or in writing.
EX2: Experience using word processing (e.g., MS Word) and spreadsheet software programs (e.g., MS Excel).

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

OPERATIONAL REQUIREMENT

  • Willingness and ability to occasionally work overtime.
The following will be applied / assessed at a later date (essential for the job)

Various language requirements
- Bilingual imperative - BBB/BBB
English or French essential

COMPETENCIES
  • C1: Demonstrating integrity and respect.
  • C2: Thinking things through.
  • C3: Working effectively with others.
  • C4: Showing initiative and being action-oriented.
ABILITIES
  • A1: Ability to work in a fast-paced and high-volume operational environment.
  • A2: Ability to communicate effectively orally.
  • A3: Ability to communicate effectively in writing.
  • A4: Attention to details.
The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Periodic pulls will be made from this inventory, as job openings become available, and random selection will be used for fairness among all applicants. If your application is considered, we will communicate with you and a test and/or an interview may be administered, and reference checks may be sought.

Preference
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

We thank all those who apply. Only those selected for further consideration will be contacted.

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