![HRConnects](https://media.trabajo.org/img/noimg.jpg)
Bilingual CSR-with EDI experience
3 weeks ago
*Must be fully bilingual in English and French- Spoken and written*
* Must have experience with ERP Systems such as JD Edwards, SAP *
Location: Hybrid Mississauga, ON
Start: ASAP
Responsibilities:
- Respond to customer inquiries via telephone, fax, email and EDI using the ERP system (SAP or JDE).
- Provide exception customer service in English and French
- Respond to inquires regarding, product availability, order status, pricing, invoices, credits, returns, literature or sample requests, proofs of delivery and current marketing promotions
- Ensuring customer inquiries are answered effectively and efficiently, meeting service level requirements.
- Process orders and follow through until order completion
- Coordinate with other departments including sales, distribution, supply chain planning, inventory control, and accounts receivable to ensure customer requirements are met
- Gather necessary information and initiate the processing of returns, product complaints and service complaints.
Qualifications
- Bilingual, French, and English (read, write, speak)
- University degree required
- Minimum 2 years Customer Service experience
- Strong proficiency with Microsoft Office tools (Outlook, Excel)
- Experience with JD Edwards, SAP or any other ERP systems
- Experience with Genesys Call Centre Software an asset
- Experience with PowerBI an asset
- Experience with Salesforce (or other CRM software) an asset
- Strong teamwork with excellent interpersonal, written and verbal communication skills.
- Commitment to exceptional customer service
- Able to multitask and prioritize workload.
- Demonstrated problem-solving, critical thinking and analytical skills.
- Works well in a fast paced, dynamic environment and under pressure, balance multiple priorities
-
Bilingual Order Management Representative
3 weeks ago
Mississauga, Ontario, Peel region, Canada Bilingual Source Full timeAre you looking for strong training and career growth? Do you love Customer Service? Do you love to be busy doing multiple different tasks??Our client is a leader in its industry. They require a Bilingual Order Management Representative to join their growing team. Working for this company will kick-start your career and move you into strong career...
-
EDI Specialist
2 months ago
Belle River, Ontario, Essex region, Canada Fed IT Full timeWe are currently looking for an EDI specialist for one of our clients. This is a permanent, hybrid position. The salary offered varies according to experience ($90,000 to $120,000). Your duties will be: o Participate in EDI integration activities. Work with other EDI team members to ensure that user acceptance and testing is thorough and complete. o Document...
-
Customer Service Representative
4 weeks ago
Mississauga, Ontario, Peel region, Canada InsuranceWorks.ca Full timeWe are a well-established Property/Casualty Insurance Brokerage located in Mississauga, seeking an RIBO-licensed Personal Line CSR with some knowledge of Commercial Lines (Preferable Not Mandatory), TSR's or experienced Team Leader, Sales Brokers.If you are looking for an opportunity with a growing Insurance Brokerage, have a great personality with a...
-
Bilingual Director of Finance
4 weeks ago
Mississauga, Ontario, Peel region, Canada Compass Group Canada Full timeNow, if you were to come on board as our Bilingual Director of Finance, we would ask you to do the following for us:Develop a dynamic partnership with the senior executives responsible for Food Service and Facility Management in a sectorDevelop and evolve management reporting: ensure the business departments and the corresponding executives understand their...
-
Bilingual Director of Finance
2 weeks ago
Mississauga, Ontario, Peel region, Canada Compass Group Canada Full timeNow, if you were to come on board as our Bilingual Director of Finance, we would ask you to do the following for us:Develop a dynamic partnership with the senior executives responsible for Food Service and Facility Management in a sectorDevelop and evolve management reporting: ensure the business departments and the corresponding executives understand their...
-
Collections Specialist
3 weeks ago
Mississauga, Ontario, Peel region, Canada Robert Half Full timeOur client, a dynamic company based in Mississauga, is currently seeking a diligent and experienced Bilingual French Collections Specialist to join their team on an ongoing contract basis. As the Bilingual French Collections Specialist, you will play a crucial role in the finance department, focusing on collections, reconciliations, and customer...
-
Collections Specialist
2 weeks ago
Mississauga, Ontario, Peel region, Canada Robert Half Full timeOur client, a dynamic company based in Mississauga, is currently seeking a diligent and experienced Bilingual French Collections Specialist to join their team on an ongoing contract basis. As the Bilingual French Collections Specialist, you will play a crucial role in the finance department, focusing on collections, reconciliations, and customer...
-
Bilingual Financial Customer Service Specialist
3 weeks ago
Mississauga, Ontario, Peel region, Canada Altis Recruitment Full timeOur client in the automotive industry is seeking a Bilingual Financial Customer Service Specialist to manage outstanding Lease Return invoices. This role involves contacting customers to collect payments while ensuring a positive customer experience. Job Type: Permanent, Hybrid. Location: Mississauga, ON. Responsibilities:Contact customers promptly to...
-
Sales and Service Manager
3 weeks ago
Mississauga, Ontario, Peel region, Canada Randstad USA Full timeOur client, a Canadian company providing materials handling equipment throughout North America is currently seeking a Sales/ Service Manager for their GTA West office.The ideal candidate will be responsible for the financial performance, employee development, and the servicing of the branch. The role will have direct reports including: inside/CSR, Field...
-
Customer Service Representative
3 days ago
Brampton, Ontario, Peel region, Canada Mauser Packaging Solutions Full timeMauser Packaging Solutions is a global leader in solutions and services across the packaging lifecycle, providing packaging worldwide to companies in industries from food, personal care, paints, and chemicals.Position Summary: Customer Service Representative (CSR) functions as the liaison between BWAY Corporation and its customers. Handles all customer...
-
Freight Operations Manager
3 weeks ago
Mississauga, Ontario, Peel region, Canada Metro Supply Chain Full timeMetro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet...
-
Bilingual Flight Attendant
2 weeks ago
Mississauga, Ontario, L5P 1B2, Peel region, Canada Air Canada Rouge Full timeAir Canada Rouge is looking for fun and dedicated people who have a passion for travel to join our Toronto base.Primary Flight Attendant responsibilities include:• Preparing the aircraft for customer boarding and ensuring a keen awareness of the service and safety plan for the flight• Communicating with customers through one-on-one interactions and...
-
Bilingual Contract Specialist
3 weeks ago
Brampton, Ontario, Peel region, Canada DCM Full timePosition: Bilingual Commercial Contract SpecialistType: Full Time, PermanentLocation: Brampton, ONThe Contract Analyst is responsible for evaluating, negotiating, and managing contractual agreements. This role involves assessing legal and financial aspects of contracts, ensuring compliance with company policies and applicable laws, and facilitating effective...
-
Bilingual Contract Specialist
2 weeks ago
Brampton, Ontario, Peel region, Canada DCM Full timePosition: Bilingual Commercial Contract SpecialistType: Full Time, PermanentLocation: Brampton, ONThe Contract Analyst is responsible for evaluating, negotiating, and managing contractual agreements. This role involves assessing legal and financial aspects of contracts, ensuring compliance with company policies and applicable laws, and facilitating effective...
-
Operational Efficiency Specialist
2 weeks ago
Mississauga, Ontario, Peel region, Canada Strongco Full timePosition: Operational Efficiency SpecialistDepartment: Operational EfficiencySalary Band: $100K - $120kLanguages: Bilingualism (English & French) is requiredTerm: PermanentLocation: Mississauga, OntarioMajor Purpose:Nors Group is seeking a Corporate Process & Continuous Improvement Specialist to join our esteemed team. We are searching for a dedicated and...
-
Operational Efficiency Specialist
2 weeks ago
Mississauga, Ontario, Peel region, Canada Strongco Full timePosition: Operational Efficiency SpecialistDepartment: Operational EfficiencySalary Band: $100K - $120kLanguages: Bilingualism (English & French) is requiredTerm: PermanentLocation: Mississauga, OntarioMajor Purpose:Nors Group is seeking a Corporate Process & Continuous Improvement Specialist to join our esteemed team. We are searching for a dedicated and...
-
Accounts Receivable Administrator
3 weeks ago
Mississauga, Ontario, Peel region, Canada KYOCERA Document Solutions Canada, Ltd. Full timeJob Title: Accounts Receivable AdministratorDepartment: CreditLocation: Mississauga, ON, CanadaStatus: Contract (potential to turn permanent)Reports to: Credit ManagerAbout the CompanyWhen you join Kyocera Document Solutions Canada, you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through...
-
Field Application Scientist
4 weeks ago
Mississauga, Ontario, Peel region, Canada EUROIMMUN Canada Full timeField Applications Scientist This position will serve as a multifaceted Field Application Scientist to facilitate seamless implementation of EUROIMMUN instruments, kits, and other products in customers’ laboratories, with a focus on laboratory software and networking. Excellent technical and communication skills are needed to positively interact with...
-
Field Application Scientist
2 weeks ago
Mississauga, Ontario, Peel region, Canada EUROIMMUN Canada Full timeField Applications Scientist This position will serve as a multifaceted Field Application Scientist to facilitate seamless implementation of EUROIMMUN instruments, kits, and other products in customers’ laboratories, with a focus on laboratory software and networking. Excellent technical and communication skills are needed to positively interact with...
-
Bilingual Marketing Specialist
3 days ago
Pickering, Ontario, Durham region, Canada Exact Match Recruitment Full timeBilingual Marketing Specialist Our client a global OEM is hiring for a Bilingual Regional Marketing Specialist. The position will include supporting members of the dealer network to design, build and deliver effective, locally focused communications and marketing materials aligned with national marketing communication programs.Responsibilities:Work with the...