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District Sales Executive
3 months ago
Company Description
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.
- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems
The District Sales Executive orchestrates involvement of multiple people in our Sales process, so that new customer revenue is consistently secured for our district office and Expeditors network. The role is focused on attracting, closing local accounts and ensuring continual business growth within the District.
Tasks and DutiesFor detailed job-specific tasks and duties completed on a regular basis by the employee, please reference the Sales Playbook on insite. This section lists job-specific tasks and duties, such as the ones listed below, that are completed on a regular basis by the District Sales Executive (DSE). This list may be edited to the specific job role.
- Manage an assigned territory and demonstrate extensive knowledge of potential customers and competitors in this area
- Timely data entry in our Customer Relationship Management tool
- Build relationships with Customer & collaborate with regional team, Geo, and Knowledge Management resources
- Create value-added solutions for customer’s logistics needs, including Network Diagrams & Cost benefit solutions
- Support the transition of new accounts
- Support AR (accounts receivable) collection
- Own Credit setup process with new customers onboard
- Attend training & development sessions to continue developing selling skills and updating Expeditors Product and Service knowledge
- Involvement in local trade groups, as directed by the DSM
- Make 50 sales calls every month or as directed by DSM
- Make required number of joint calls as directed by DSM
- Meet required individual budgets
- Have diversified sales pipeline across verticals & Expeditors service
- Take on additional assignments as required, supporting company needs
This section lists physical demands required of this job and may be edited to the specific job role.
- Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.
- Write with pencil/pen/marker
- Functions performed primarily while seated at desk
This section lists desired qualifications for the job and may be edited to the specific job role.
- Oral and written proficiency in the French and English language
- Well versed with the trade market
- 2-5 years of sales experience in the required market.
- Strong problem solving, organizational, and interpersonal skills
- Ability to work productively both individually and in a team environment
- Sense of urgency for goal achievement
- Self-motivated with ability to work in a fast-paced environment
- Strong rapport and relationship-building focused
- Empowered to make quick decisions in response to changing conditions
- Influences others to action
- Timeliness and accountability for results
- Presentation skills
- Bilingual in English and French
This section lists the core business-critical performance expectations applicable to all Expeditors employees, regardless of position, and should not be edited.
- Exceptional Customer Service: Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction.
- Job Execution: Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network.
- Reliability: Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.
- Collaboration: Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others.
- Communication: Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally.
- Culture: Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
- Personal Growth and Development: Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year.
This section lists the core business-critical skills, knowledge, and behavior applicable to this job and should not be edited.
- Prospecting: Maintains a robust leads management and prospecting program that enables a healthy sales pipeline.
- Call Activity: Proactive and organized for continuous and productive monthly call activity.
- Pipeline Management: Maintains a healthy pipeline with the right mix of opportunities.
- Closing & Revenue: Manages opportunities properly in order to close two opportunities monthly.
- Sales Skills & Sales Call Management: Competently and confidently navigates opportunities through each step of the sales process.
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life Insurance
- RRSP Retirement Savings Plan
- Employee Stock Purchase Plan
- Training and Personnel Development Program