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In-House Trainer

3 months ago

Old Toronto Ontario, CA Fpsecurity Part time

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Job Summary

The position of In-House Trainer plays a crucial role in maintaining the efficient operation of the office by handling a variety of administrative and clerical tasks, inclusive of developing and refining internal training programs. This position requires excellent organizational skills, attention to detail, and the ability to multitask. The In-House Trainer will be responsible for managing day-to-day office operations, supporting staff members, and ensuring the smooth running of the Training Department while providing support to the Human Resources and Administrative Department. The In-House Trainer will not be required to work on statutory holidays. This position is part-time for 20-25 hours per week.

Responsibilities

The In-House Trainer will at all times handle confidential and sensitive information with integrity and discretion. The In-House Training Coordinator will stay up to date on office policies, procedures, and regulations, and ensure compliance. Specific responsibilities by department include:

Training Department
  1. Coordinate internal staff training including orientation and further development courses.
  2. Manage incoming and outgoing correspondence, including emails, phone calls, and online messages pertaining to the In-House Training Division.
  3. Identify training gaps and coordinate with tech team to develop in-house training curriculum.
  4. Set up TrackTik and develop training for staff.
  5. Greet and assist visitors, clients, and employees, providing exceptional customer service and a professional image of the organization.
Human Resources Department
  1. Maintain and update HR filing systems with staff certifications inclusive of tracking when certifications expire.
  2. Track onboarding progress and remind employees as needed.
  3. Conduct weekly and monthly HR and Employee Training file audits.
  4. Manage co-op students and relationship with colleges.
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