Scheduler

2 weeks ago

Richmond Hill ON AF, CA GardaWorld Full time
Tactical Scheduler/Portfolio Scheduler - multiple roles FT

Reports to: Director of Operations, GTA

Purpose of Position:
This position is responsible for ensuring all permanent or special requests for manpower coverage are satisfied with the proper selection of personnel and criteria established by the company while contributing to the operation of the Central Operations Center on a shift-to-shift basis to ensure overall high quality of service is provided to all regional and national accounts.

Work Environment
The incumbent will be required to work in a fast-paced environment, with varying levels of stress depending on activity levels in the Operations Centre. The position requires the incumbent to work at a desk and computer potentially for extended periods of time.
The incumbent is required to maintain a high level of professionalism and deportment while working. The position requires the incumbent to commit to a non-routine business week schedule. being scheduled on a continental work schedule averaging 42 hours per week.

Structure and Relationship
This position reports to the Director of Operations, GTA. Within the branch this position will have regular interaction with Account Managers, Portfolio Directors and other positions within the Operations Centre (National Service Desk and Alarms, Scheduling and Intake Desk Personnel).
It is expected that the Tactical Scheduler understands and maintains confidentiality as it pertains to the business and company related matters.

Required Skills
The incumbent will require the following skill set:
Ability to create to a positive work environment and create a team atmosphere in order to obtain desired results from others.
Ability to make decisions and triage according to business needs.
Strong communication and delegating skills.
Strong organizational and priority setting skills to ensure goals are met.
Computer skills – ability to use Microsoft office suite of programs with efficiency. Be familiar with the operation of the company scheduling system, mobile dispatch process as well as the Intake desk requirements.
Self- motivated able to achieve goals.
Excellent problem-solving skills.
Ensures operations in the Regional Operations Centre are conducted within GardaWorld Professional Standards guidelines and Business Management Manual

Branch and/or Regional Goals at Point of Signing
· Retain, Improve and Development of existing clients and relationships.
· Office Coordinator is responsible for maintaining current, accurate and detailed files for both clients and employees.
· The incumbent will review and participate in annual training on the following areas:
o Emergency Response Manual/Business Continuity Plan (ERM/BCP)
o Business (Quality) Management System (BMS)
o Satellite Branch Training
o Quality Training
o Occupational Health and Safety Training
o WHMIS Training.

Task Related Objectives
The incumbent is responsible for ensuring the oversight and management of activities within the Operation Centre while on shift to ensure quality service is being provided to customers both internal and external customers.
This position will interact on a regular basis with other personnel within the organization including Account Managers, Portfolio Directors, Mobile Director, Scheduling and Intake Desk Personnel, National Service Desk, Loblaws Desk & Kronos Operators.
Monitor incoming phone & email traffic to ensure they are being responded to promptly to minimize customer wait time.
Accept book offs and find appropriate replacement guards in compliance with scheduling instructions within procedures.
Create schedules in scheduling software and fill all open shifts with the proper classification of guard.
Maintenance of staffing requirements and extra coverage while minimizing OT, training and show pay costs.
Administers coverage change orders.
Monitor and Action Loneworker program for sign in and out from shift as well as hourly safety checks.
Escalate client complaints, challenges, concerns, or issues immediately to the Tactical Team Lead and/or Duty Manager.
Ensure maintains knowledge of the company Quality System and related documents (BMS) and the Health and Safety Prevention Manual
Be proficient at all positions within the Operations Centre to be able to cover any open shifts.
Participate in projects and initiatives as assigned.

GardaWorld: Make the world a safer place
GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

We thank all candidates for their interest; however, we will communicate only with the selected candidates.

  • Planning and Development Coordinator

    2 weeks ago

    Richmond Hill, ON, A0F, CA GALA Developments Full time

    The CompanyWe are a fast-paced, collaborative, and fun team working to transform the way we live. Whether it’s an Instagram post or a display in one of our Sales Presentation Centres, we strive to deliver genuine moments of connection with our audience while driving leads. From our office, we operate like a Startup with the resources of a much larger...

  • Scheduling Coordinator

    4 weeks ago

    Richmond Hill, Canada Exacta Full time

    The office is located in the city of Richmond Hill (Yonge and Major Mackenzie). The main responsibilities of the **Scheduling Coordinator **position include data entry of customer orders, responding to calls/electronic inquiries and other clerical tasks. **Responsibilities**: - Scheduling and confirming appointments, and inputting customer data into...

  • Production Planner-scheduler

    4 weeks ago

    Richmond Hill, Canada Amico Full time

    This position will be working with the PM/CSR team as well as Production planning and scheduling. and procedures to improve communication and manufacturing lead times. The main focus for this position is to schedule all areas of production so that it aligns with deadlines and customer required dates, minimize disruption, and organize manufacturing...

  • Production- Master Scheduler

    4 weeks ago

    Richmond Hill, Canada ABI LTD. Full time

    Why join the ABI LTD team? We’re passionate about what we do and we’re proud of the equipment we build. Since 1989, we’ve specialized in the manufacturing and integration of automated baking equipment. We’re an industry leader in the development of high-caliber technologies and provide solutions for every stage of the baking process, from...

  • Junior Administration

    7 days ago

    Richmond Hill, Canada Amico Corporation Full time

    **Junior Administration & Scheduling Assistant - Amico Corporation** **Richmond Hill, On** Due to our rapid expansion and global demand, the Amico Group of Companies is looking for dynamic and energetic individuals who can excel in a fast-paced environment. **Qualifications**: - Attention to detail and high level of accuracy - Able to work in a fast...

  • Junior Administration

    7 days ago

    Richmond Hill, Canada Amico Full time

    **Junior Administration & Scheduling Assistant - Amico Corporation** **Richmond Hill, On** Due to our rapid expansion and global demand, the Amico Group of Companies is looking for dynamic and energetic individuals who can excel in a fast-paced environment. **Qualifications**: - Attention to detail and high level of accuracy - Able to work in a fast...

  • Master Scheduler

    4 weeks ago

    Richmond, Canada Glenmore Custom Print & Packaging Full time

    **Job Duties**: **General**: - Develop and implement strategies to maximize plant efficiency, optimize resource allocation, and minimize costs. - Monitor key performance indicators (KPIs) to assess plant performance and take corrective actions as needed. - Foster a positive work environment and promote teamwork and collaboration among plant...

  • Scheduler / Senior Scheduler

    7 days ago

    Toronto, ON, Canada Turner & Townsend Full time

    Do you want to be part of our successful Infrastructure team supporting top clients for Turner & Townsend in Toronto?We are hiring an ambitious and forward thinking Scheduler/SeniorScheduler to work in our growing team. At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping...

  • Scheduler

    2 weeks ago

    Toronto, ON, Canada Webuild Full time

    SCHEDULER - PTUS PROJECT - DOWNTOWN TORONTO POSITION SUMMARY Reports to: Scheduling Manager and maintaining detailed resource- and cost-loaded construction schedules for heavy civil construction projects. with project teams to provide input for baseline schedule and monthly updates, while also maintaining open communication with them when delivery...

  • Scheduler

    7 days ago

    Ottawa, ON, Canada Turner & Townsend Group Full time

    Do you want to be part of our successful Real Estateteam supporting top clients for Turner & Townsend in Ottawa?That means delivering better outcomes for our clients, helping our people to realize their potential, anddoing our part to create a prosperous society. Our clients value our proactive approach, depth of expertise, integrity and the quality we...

  • Scheduler

    2 weeks ago

    Ottawa, ON, Canada Turner & Townsend Group Full time

    Do you want to be part of our successful Real Estateteam supporting top clients for Turner & Townsend in Ottawa?We are hiring an ambitious and forward thinking Scheduler/Planner to work in our growing team. At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to...

  • Crew Scheduler

    4 weeks ago

    Richmond, Canada PACIFIC COASTAL AIRLINES LIMITED Full time

    Pacific Coastal Airlines has an exciting new opportunity for a permanent full-time Crew Scheduler. This position is based out of the South Terminal building at the Vancouver International Airport in Richmond. Pacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport. We fly scheduled and charter service...

  • Scheduler

    7 days ago

    Toronto, ON, Canada Comtech Group Full time

    See the opportunities we have available today in our exciting portfolio of client programs and project Comtech) is a multidisciplinary consulting firm providing integrated consulting solutions on complex capital projects, including Program and Project Management, Project Controls, Engineering, Technical Advisory, Construction Management, and Technology...

  • Scheduler

    3 weeks ago

    Ottawa, ON, Canada Avature Full time

    At Maximus, we share an authentic desire to do something meaningful to help others succeed. We apply our deep operational expertise, technology innovation, and digitally enabled citizen engagement in new ways and help governments solve complex problems. By supporting various Healthcare Administration, Employment and Citizen service programs worldwide in...

  • Scheduler

    2 weeks ago

    Toronto, ON, Canada Comtech Group Full time

    See the opportunities we have available today in our exciting portfolio of client programs and project Share this job as a link in your status update to LinkedIn. Comtech Group Inc. (Comtech) is a multidisciplinary consulting firm providing integrated consulting solutions on complex capital projects, including Program and Project Management, Project...

  • Sales Operations

    4 weeks ago

    Richmond, Canada ServiceMaster Clean Property Services Full time

    At ServiceMaster Clean Property Services, we are looking for a passionate and dedicated Sales Operations & Scheduler who will support our amazing team and help drive revenue growth. You will be working alongside our Account Managers and highly engaged field team. If you love driving revenue, supporting field teams, and using world-class technology, we want...

  • Scheduler

    3 weeks ago

    Etobicoke, ON, Canada Ontario Redimix Full time

    Ontario Redimix, A CRH Company is currently hiring a Scheduler to join their growing team! Recognized as one of Greater Toronto's Top 100 Employers, Ontario Redimix has been a trusted supplier, providing the materials, expert advice and value-added services to build roads, highways, schools, homes and buildings. As a business we pride ourselves on around...

  • Scheduler

    7 days ago

    Etobicoke, ON, Canada Ontario Redimix Full time

    Ontario Redimix, A CRH Company is currently hiring a Scheduler to join their growing team! Who we are Recognized as one of Greater Toronto's Top 100 Employers, Ontario Redimix has been a trusted supplier, providing the materials, expert advice and value-added services to build roads, highways, schools, homes and buildings. As a business we pride...

  • Scheduler

    3 weeks ago

    Etobicoke, ON, Canada Ontario Redimix Full time

    Ontario Redimix, A CRH Company is currently hiring a Scheduler to join their growing team! Who we are Recognized as one of Greater Toronto's Top 100 Employers, Ontario Redimix has been a trusted supplier, providing the materials, expert advice and value-added services to build roads, highways, schools, homes and buildings. As a business we pride...

  • Senior Scheduler

    3 weeks ago

    Toronto, ON, Canada PowerON Energy Solutions Full time

    Reporting to the Head of Project Management & Asset Management, the Senior Scheduler will be part of a team developing energy solutions for large business and institutional customers including electric vehicle charging, battery storage, solar PV and power generation. RESPONSIBILITIES: Develop and maintain detailed project schedules, incorporating all...

  • Senior Scheduler

    2 weeks ago

    Markham, ON, Canada Green Infrastructure Partners Full time

    Role Purpose : Reporting to the Planning Manager, the Senior Scheduler will be responsible for providing guidance and support to the pursuit and operations teams in the estimating and planning of various Contracts. The Senior Scheduler will be responsible for the production and development of complex, resource-loaded project schedules, gathering and...