Community Engagement Specialist

4 weeks ago

Kitchener Ontario MA, Waterloo region, Canada Communitech Technology Association Full time

At Communitech, we’re all about the “F” word. Founders.

We were built by tech founders who saw the need for a community of support to help ensure the future prosperity of Canada. No other innovation hub can say that, which is pretty cool.

Established in 1997, our mission has been our guide ever since. We’re here to support the founder at every stage of their journey, providing accelerated opportunities to access talent, capital and sales.

As Canada’s tech supercharger, we help founders:

  • Hire and retain the smartest, brightest and most experienced people
  • Access growth financing at every stage
  • Sell to the biggest customers at home and around the world
  • Connect the right people at the right time – peers who have been there before, coaches who can guide them through the difficult spots and partners from all over Canada

We’re looking to grow our team with passionate people – people who believe in our mission and who are willing to do what it takes to help our founders succeed. If you like to work collaboratively, get s#t done and be a champion for Canadian tech, we want to hear from you. Wonder what it’s like to work at Communitech? Learn more at our careers page.

Communitech is a hybrid organization headquartered in downtown Kitchener, Ontario. Many of our roles can be done remotely, but some require working primarily from our innovation hub. In-person connection is important to us, so we get together regularly for special events, collaboration days and team socials.

Position Summary

Reporting to the Director, Founder Services you will:

Work closely with a diverse portfolio of Startup and Scale-up member companies. You will strive to understand their needs by connecting with key stakeholders, assessing the needs of each organization and providing guidance or connecting them with resources as situations dictate.

Responsibilities

  • Assist in establishing and implementing an outbound membership engagement strategy to promote Communitech and attract new local founders
  • Build relationships with startup founders in the Kitchener-Waterloo startup community
  • Assist startup founders in accessing services and programs at Communitech that are best suited to their needs
  • Liaise with Marketing for support and execution of activities related to attracting and supporting new startup founder members
  • Collaborate with internal teams to identify and create internal referral sources for new founder members
  • Foster relationships with other innovation hubs, community organizations and accelerators
  • Represent Communitech at local events and conferences
  • Track and report on relevant metrics as it relates to outbound activities such as founder membership conversion rates, etc.
  • Other projects and initiatives as needed. All duties subject to change

Essential Skills and Qualifications

  • 1-3 years’ experience with customer outbounding strategies or community engagement, preferably in a non-profit organization
  • Demonstrated ability to communicate, present and influence effectively
  • Experience converting prospects to customers in a service-based organization
  • Experience creating strategy and process from scratch
  • Business Development or other relevant experience is an asset
  • Excellent written and verbal communications skills with strict attention to detail
  • Salesforce experience or other CRM experience is helpful
  • Ability to remain calm in stressful situations
  • Superior collaboration skills
  • Strong analytical skills

To Apply

Please apply online along with your resume and cover letter.

We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Communitech is a diverse and inclusive environment and encourages applications from all qualified candidates, including indigenous persons, francophones, members of sexual minority groups, persons with disabilities, visible minorities and women. We will provide any requested accommodation to candidates with disabilities throughout the recruitment process.

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