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Business Analyst- Emerging Tech

2 months ago

Old Toronto Ontario, CA Canadian Tire Corporation Full time

What you'll do

The Business Analyst will be a part of the CTX team at Canadian Tire Corporation. He/she will support the design of Intelligent Automation solutions by analyzing business problems and processes and recommending scope for automation. The Business Analyst is responsible for research and analysis, using a data driven approach, leading to the definition of requirements and processes to assist in the development and deployment of automation.

In this role, you'll:

  • Work with the client/product owners and Project Manager to seek intelligent automation opportunities.

  • Determinecurrent business processes and recommend suitability for intelligent automation.

  • Define the project’s scope, identify and categorize project stakeholders.

  • Identify data sources (internal and external) that will be required to address business problem

  • Propose solutions using data science models where applicable

  • Develop, communicate, and implement plans for defining requirements complete with timelines, approaches and deliverables.

  • Document in fine detail the current and future process (key strokes, mouse clicks etc.)

  • Facilitate requirements gathering sessions with diverse stakeholders.

  • Form a partnership with the business to understand and capture clear, concise and accurate requirements.

  • Build stakeholder trust by understanding their business concepts, issues, opportunities and language.

  • Convey requirements and design concepts with models such as gap analysis, UE cases and prototypes.

  • Create, refine and maintain user stories and associated deliverables to meet development and stakeholder needs.

  • Draft test plans and validate results by testing automated processes.

  • Build sufficient controls and metrics into the processes being automated.

  • Ensure performance requirements are met

  • Facilitate problem-solving discussions and general communication between the process owners and intelligent automation teams.

  • Provide support for project management, development and QA teams.

  • Contribute to a collaborative team environment by facilitating information sharing and team cooperation.

  • Build proficiency/knowledge of emerging Technology products.

What you bring

  • Education in Computer Science or similar is preferred.

  • Proficiency with Microsoft Power Platform or other automation technologies is an asset.

  • A software professional with 3-5 years’ experience in software requirements analysis.

  • A quick learner with the ability to adapt to new and emerging technologies.

  • Curious about the emerging field of Process Engineering, Data Science, Robotic Process Automation, Cognitive Learning and Artificial Intelligence.

  • Driven by problems and challenges that require critical thinking.

  • Passionate about leveraging emerging technologies to simplify processes.

  • Fluent in technology and strong knowledge of project and Agile and DevOps methodologies.

  • Excellent presentation, facilitation, interviewing and workshop skills.

  • Strong interpersonal, negotiation, communication (both written and verbal) and conflict-management skills.

  • Ability to multi-task and work on simultaneous projects under tight deadlines.

  • Ability to navigate ambiguity, overcome confusion and simplify complex situations.

  • Comfortable working with complex data with strong analytical and conceptual skills.

  • Experience leading and organizing meetings.

  • Knowledge and interest in industry best practices regarding requirements definition and management.

  • Proficient with Microsoft Office (Word, Excel, PowerPoint, Project and Visio).

  • An “out of the box” thinker.

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies.With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

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