Claims Adjuster, Casualty Long Haul Trucking

4 weeks ago


Dartmouth Nova Scotia BN, Hants, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

About the role

We’re looking for a Casualty Claims Representative, to help get our customers back on track, so they can focus on what matters to them most.

As a Casualty Claims Representative within our Long Haul Trucking team, you will be responsible for investigating complex insurance claims to ensure a prompt and fair settlement. Your experience and expertise in claims will help you deliver outstanding customer service while analyzing and acting decisively based on the facts. Your natural ability to negotiate, influence, prioritize, be proactive and think creatively on your feet will help you thrive in our collaborative and energetic culture.

This opportunity is for someone licensed to handle claims in all or most of the Atlantic Provinces. They can be based in any of the following Intact Atlantic offices: Dartmouth NS, St. John NL, Dieppe NB

What you’ll do here:

  • The ability to investigate, analyze, evaluate, quantify and report on losses with high level of complexity Bodily Injury files
  • Manage losses throughout Canada and USA
  • Working with the Facility Association
  • Handling Ontario's commercial and personal line facility third party liability claims
  • Within established authority limits, able to negotiate effective settlements of claims, attend courts proceedings, mediations and settlement meetings
  • Knowledgeable of insurance case law and regulatory changes while being available as a mentor, role model and technical resource for others
  • Work well with Defence and Plaintiff counsels alike with the goal of resolving the file in a timely manner on all levels of claims
  • Analyze and interpret insurance policy wording to determine coverage and assess entitlements which are fair and equitable
  • Communicate in a timely and respectful manner with the customer, claimants, lawyers and insurers to settle claims and report findings and settlements
  • Collect reports and statements to determine liability and coverage

What you bring to the table:

  • Minimum of 3-5+ years investigating Auto Casualty claims
  • Long Haul Trucking experience is considered an asset
  • Analytical skills, detail-oriented and organized
  • Ability to multitask and juggle competing priorities
  • Knowledge of the provincial legislation governing auto insurance
  • Completed or actively pursuing CIP designation
  • University degree or any combination of training and experience deemed relevant for the role
  • Atlantic Provincial Licenses is required
  • Bilingual in English and French is an asset

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.

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