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Senior Manager, Marketing Operations

3 months ago

Golden Horseshoe Ontario, CA Questrade Full time

Senior Manager, Marketing Operations

5700 Yonge St, North York, ON M2M 4K2, Canada Req #2873

Friday, August 9, 2024

Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, there are flexible working arrangements so you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at Questrade.

What’s in it for you as an employee of QFG?

  • Health & wellbeing resources and programs
  • Paid vacation, personal, and sick days for work-life balance
  • Competitive compensation and benefits packages
  • Hybrid and flexible work arrangements
  • Career growth and development opportunities
  • Opportunities to contribute to community causes
  • Work with diverse team members in an inclusive and collaborative environment

We’re looking for our next Senior Manager, Marketing Operations. Could It Be You?

Questrade Financial Group (QFG) is a team with high credibility in its sector, and at the same time one which is disrupting the industry. Consequently, this role is geared towards someone who has a bias toward action and is motivated by the opportunity to drive significant change and innovation within the Canadian financial services sector via our corporate marketing function. There is a huge emphasis on customer centricity, which manifests in QFG’s purpose and mission of caring about customers and how decisions are made and there is a large focus on the employee experience at QFG, evidence of which is winning awards as a top employer.

Both the customer centricity and the employee orientation are testament to QFG’s purpose-oriented culture and approach. QFG has gone through tremendous growth, both in terms of its core, as well as new businesses. This pace of growth will continue, if not accelerate, and accordingly, anyone joining the team needs to thrive in a fast-paced, highly transformational environment and enjoy getting things done quickly. Out of necessity, this will, at times, require some tolerance for things not being fully defined, yet balanced by calculated risk.

Need more details? Keep reading…

  • Teaming up with the Chief Marketing Officer (CMO), QFG Marketing Leaders, and broader QFG teams to develop, prioritise, and execute on Marketing org initiatives and roadmaps.
  • Set Objectives and Key Results (OKRs) for the Marketing Operations function that align with the overall Marketing and organisation OKRs. Track progress throughout the year and report on results to key stakeholders.
  • Own and manage the annual marketing budget planning process, partnering with applicable stakeholders and the Marketing Leadership Team to create an all encompassing marketing budget plan to review and have approved by the CMO.
  • Provide hands-on support to steer strategic business initiatives from concept to execution, and monitor their progress over time.
  • Directly manage specific projects as assigned, and/or oversee success of major cross functional marketing projects to mediate anticipated roadblocks.
  • Liaise with senior leadership to ensure the necessary buy-in support and approval prior to initiating a project and to maintain a high level of engagement and resource availability throughout.
  • Providing the CMO and Marketing Leadership Team with strategic advice on matters of growth, innovation, efficiency, and operations.
  • Acting on behalf of the CMO to manage communications with internal stakeholders.
  • Identifying and developing actionable recommendations against critical areas of improvement within the marketing team.
  • Analysing and evaluating risk factors when making critical business decisions.
  • Scoping, planning, and executing on special projects and initiatives with skillful oversight and support.
  • Planning & leading executive-level and large marketing organisation meetings, workshops, and offsite events with meticulous planning and coordination.
  • Executing on strategic communication on behalf of the CMO and marketing leadership team.
  • Ensures the Marketing Operation function works to capture and present project execution lessons learned at project closures to foster an environment of continuous improvement.

So are YOU our next Senior Manager, Marketing Operations? You are, if you have…

  • Exceptional communicator and strategic thinker
  • 8+ years of work experience in fields such as management consulting, marketing strategy or operations, project management, enterprise analytics, and/or corporate finance
  • Proven experience of effectively managing a team
  • Strong analytical capabilities with an outstanding attention to detail
  • Ability to quickly assimilate large amounts of information; effectively comprehend, synthesise, analyse, structure and communicate executive-level narratives
  • Demonstrated experience leading cross-functional teams in a collaborative manner
  • Solid business acuity, professionalism, and integrity
  • Self-starter with the ability to work independently and prioritise multiple competing initiatives
  • Experience preparing materials for executive level strategic decision-making forums
  • Excellent oral and written communication skills, including the ability to summarise and present findings clearly and succinctly
  • Comfortable communicating with all levels of staff and articulating their point of view
  • Influencing skills, including ability to influence upwards and influence decision making
  • Sophisticated knowledge of Microsoft Office tools, particularly PowerPoint and Excel

Sounds like you? Click below to apply

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

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