Disability Quality Assurance Specialist I

2 weeks ago


Ontario Canada, Canada Compunnel Inc. Full time

Disability Quality Assurance Specialist I


Description:


Responsible for providing administrative support to executive-level individuals. Responsibilities include assisting assigned executive in the management of schedules, handling calls from both internal and external sources, typing correspondence including letters, memos, forms, policies and procedures and managing confidential information in a professional manner. Prepare and provide reporting as needed. Schedule and coordinate all required resources for meetings. Handle additional administrative tasks as necessary. Must be able to interface well with all departments of the company and to represent the executive officer in a highly professional manner. Strong communication skills and multi-tasking capabilities are a must. Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.


Brief Overview:

Reviewing emails all day. The emails are being sent out, with respect to privacy and professionalism. Candidates will be in front of the computer, reviewing, accepting, and rejecting emails, with feedback.

Attention to detail. Good written communication. Endurance. Concentration.

Training documents and training will be provided.

Responses are short and direct responses. No templates.

Need to keep track of how many emails they review during the day, this can be done in OneNote.

Bilingualism (English/French). Required.

Technology:

Internal claims systems- will be trained.

Proficiency using Microsoft Office Suite (Outlook, Teams, Excel, OneNote, OneDrive, Power Point), and Adobe


  • Would you consider candidates without Canadian experience? Yes, as long as they are bilingual (French / English)
  • Since a remote opportunity, clarify if they would be open to candidates across Canada? Across Canada is fine, but ideally western Canada due to time zones and the need for coverage to 6:30pm est.
  • What is the size of the team? 8 people in a team.



Top 3 Skills:

  • Attention to detail.
  • Good Judgement
  • Good Communication Skills


Required:

Entry level – min. 2 years exp. administrative office setting, will be an asset


Nice to have:

  • Post-secondary education (college or university level)
  • Background in a health-related field and/or



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