Human Resources Generalist

3 weeks ago

Richmond British Columbia, Greater Vancouver, Canada Midland Appliance Full time

Position Overview:

We are seeking an experienced and proactive HR Generalist to join our team. This role will focus on supporting various HR functions, including talent acquisition, employee relations, compensation and benefits, retention strategies, and developing People & Culture metrics.

The ideal candidate will play a critical role in developing and ensuring the smooth operation of HR functions.

Key Responsibilities:

Employee Relations & Policy Development

  • Provide guidance on employee relations issues, helping resolve conflicts, and ensuring compliance with company policies.
  • Collaborate with leadership to formalize and update HR policies.
  • Ensure HR policies are effectively communicated to employees and provide training or clarification when necessary.


Employee Retention, Recognition, and Talent Acquisition

  • Develop and implement employee retention strategies, focusing on maintaining low turnover rates.
  • Coordinate employee recognition programs to boost engagement and morale.
  • Oversee performance reviews and ensure employees receive feedback and recognition for their contributions.
  • Collaborate with department heads to ensure talent needs are met (hiring 1-2 employees per month).


Compensation & Benefits

  • Conduct regular reviews of compensation and benefits to ensure competitiveness and alignment with industry standards.
  • Act as a resource for employee questions regarding benefits, working closely with the Payroll Administrator to provide guidance and support.
  • Partner with management to develop and recommend changes to benefits offerings based on employee feedback and market trends.


Metrics & KPIs

  • Develop and implement a comprehensive HR metrics and KPIs system to track and assess the effectiveness of HR initiatives and operations.
  • Help management understand HR performance by providing insights into key areas such as turnover rates, hiring effectiveness, and employee satisfaction.
  • Create job descriptions (JDs) and templates to standardize the hiring and evaluation process.


Performance management

  • Develop, implement and manage performance appraisal systems to support employee development and accountability.
  • Provide coaching and guidance to department heads on performance-related issues.


Learning & Development

  • Oversea certain training programs that enhance employee skills and support career development.
  • Promote continuous learning and development opportunities within the firm.


Organizational Development

  • Lead change management initiatives to support organizational growth and transformation.
  • Facilitate team-building activities and initiatives that promote a positive organizational culture.

Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience. CPHR designation is considered an asset.
  • Previous HR experience, preferably in a small to medium sized company.
  • Strong understanding of HR policies, labor laws, WorkSafe, and employment best practices.
  • Excellent interpersonal and communication skills.
  • Proven ability to handle multiple HR functions in a fast-paced environment.
  • Experience with HR metrics and developing KPIs is a plus.


Skills Required:

  • Recruitment and talent acquisition expertise
  • Employee relations and conflict resolution
  • Compensation and benefits administration
  • Strong organizational and analytical skills
  • Familiarity with HRIS systems (Dayforce preferred) and Microsoft Office Suite


Reports To:

President


This role provides an opportunity to significantly impact our company's HR operations by developing strong processes and strategies to improve employee experience and HR effectiveness.

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