Regulatory Affairs Execution Supervisor

1 month ago

Mississauga Ontario CW, Peel region, Canada Kia Canada Inc Full time

Reporting to the National Manager, Government Affairs and Manager, Government Affairs, you will provide comprehensive and in-depth support to the Government Affairs Team with the handling and execution of all recalls, service campaigns, and related actions from their inception through a Notice of Defect to the final reporting to the appropriate government agency. Working closely with internal departments including the executive team, your work will be wide-ranging and will give you the opportunity to demonstrate proven expertise, as well as learn new skills. Your role will be quasi-legal in nature and requires extensive problem solving, communication and extensive time-management and interdepartmental skills.

The Regulatory Affairs Execution Supervisor will be responsible for:

  • Independently manage recalls and campaigns, from inception of the recall to close in a strategic and efficient manner.
  • Document drafting and preparation of all appropriate communications as required by the following Acts and Regulations: Motor Vehicle Safety Act (MVSA), Motor Vehicle Safety Regulations (MVSR) the Canadian Environmental Protection Act (CEPA), On-Road Vehicle and the Engine Emission Regulations (ORVEER)
  • Host of Weekly & Bi-weekly meetings with key stakeholders includes Customer Experience (CE)/Public Relations (PR)/Legal review for upcoming campaigns.
  • Follow-up communications with Regulatory Agencies to maintain compliance with regulated time frame.
  • Handling of reporting to Transport Canada (TC) & Environment Climate Change Canada (ECCC) the quarterly recall completion report
  • Handling and coordination of recall web search function as designated by the MVSR and any future requirements that may require changes.
  • Responsible for the internal approval process for customer notification documents
  • Handling of communication with TC, ECCC and other government agencies regarding recall status/handling
  • Handling of escalated inquiries from CE/PR regarding customer/media inquiries regarding recall campaigns.
  • Coordination with Kia North America Safety Office (NASO) on recall campaigns
  • Coordination with external vendors to execute recall campaign including but not limited to translators, printers and government agencies.
  • Coordination and execution of campaigns in a timely manner with other departments (Service/Aftersales/Quality Assurance (QA) )
  • Communication and coordination with multiple stakeholders in a timely manner including Warranty, Aftersales, NASO , Distribution, QA, Publications, MOBIS, Customer Experience (CE), PR, Legal, Regional Team and Executive Team.
  • Experience with Regulatory documentation and Regulatory filings an asset.
  • Support National Manager and Manager of Government Affairs on reporting to headquarters.

Administrative Duties

  • Act as the intake office for inquiries from internal business units, where you will be expected to obtain the relevant facts for discussion with National Manager and Manager.
  • Along with the other team members, oversee the department “to-do list”, which is a comprehensive list of all tasks to be completed by coordinating with fellow team members.
  • Complete billing of invoices.
  • Provide recall expense tracking and reimbursement coordination with Warranty Department.
  • Document filing, file management, tracking, document retention and general file maintenance.
  • Complete research as needed.
  • Perform training, presentations as required.
  • Bilingualism in French and English is an asset.
  • Completion of a relevant post-secondary program and/or at least 4 years’ experience in a legal administrative/support role in a law firm/legal department.
  • Must possess strong organizational, analytical and time management skills.
  • Ability to multi-task and prioritize with attention to detail – priorities often change with strict timelines.
  • Strong interpersonal, communication and presentation skills – you will liaise with many people from outside counsel to internal business units.
  • Excellent problem-solving skills
  • Excellent written and verbal communication skills adaptable to a broad range of audiences, including senior business executives.
  • Strong knowledge of continuous and timely disclosure filing and reporting obligations and timelines
  • Proficiency in Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint).
  • Experience in administrative law considered an asset.
  • Familiarity with Motor Vehicle Safety Act (MVSA), Motor Vehicle Safety Regulations (MVSR) the Canadian Environmental Protection Act (CEPA), On-Road Vehicle and the Engine Emission Regulations (ORVEER) is an asset.
  • Applicants should have awareness of automotive issues and be interested in working in the automotive industry.

Kia Canada Inc. is an equal opportunity employer who provides an inclusive and accessible environment for everyone. As such, we will accommodate disabilities during the selection process and we will work with you to meet your needs.

We thank all candidates for their interest; however, only those selected for an interview will be contacted. No agencies or phone calls please.

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