Quality Assurance

4 weeks ago


Kitchener Ontario MA, Waterloo region, Canada Intellijoint Surgical Inc Full time
Quality Assurance & Regulatory Affairs Coordinator

Contribute towards safe and effective products at a fast-growing medical technology company

Type of Position: Full Time (In-office presence required 3-days per week)

Location: RRSP with employer match, health benefits (effective day-1), wellness benefit, learning & development opportunities, paid vacation, personal days, and sick days

The Company
Intellijoint Surgical develops effective and easy-to-use products to enhance surgeons’ care and patients’ lives. Today, Intellijoint technology lives in the operating room, helping surgeons improve implant positioning during hip and knee replacement surgeries. Our technology has been used in over 55,000 surgeries. We are seeking a Quality Assurance & Regulatory Affairs (QA/RA) Coordinator to join our Quality Assurance & Regulatory Affairs (QA/RA) team to help bring innovative technologies to the market.

The Position
The QA/RA Coordinator will support design, production, and process quality. You will contribute to the maintenance of the quality system, ensuring compliance to industry standards and regulatory requirements. The successful candidate will ensure that Intellijoint Surgical products are safe and effective.

Main Duties:

  1. Assists with the execution (as applicable) of quality maintenance activities.
  2. Assist the maintenance, approval, and creation of quality documentation. This may include Certificates of Conformance, RMAs, NCRs, etc.
  3. Supports the QA/RA department with the quality onboarding of Intellijoint Surgical staff.
  4. Assists with electronic document control systems, as applicable.
  5. Assist in documenting and tracking employee training.
  6. Support the maintenance of quality dashboards using Atlassian, Sharepoint, and/or eQMS tools.
  7. Assists with the coordination and execution of quality issues (as applicable).
  8. Support the internal and external Intellijoint Audit Program.
  9. Review and approve product records for final release according to defined requirements and specifications.
  10. Operate within all Intellijoint Surgical processes and procedures, and actively participates in continuous improvement activities.
  11. Assists the submission and maintenance of regulatory documentation.

Skills and Experience to Enable Success:

  • Post Secondary Diploma.
  • 1-2 years relevant experience in a regulated industry.
  • Strong communication skills along with extreme attention to detail.
  • Experience working in a medical device environment (ISO 13485, FDA QSR, EU MDD/MDR, etc.) is an asset.
  • Experience working with tools such as MS Office, and Google Workspace, Dropbox, and Atlassian is an asset.
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