Business Analyst

2 weeks ago


Montreal Quebec, Québec, Canada IT Chapter Full time

IT Chapter, part of the Apside Group, is seeking a Business Analyst to contribute to a key project. This is a long term opportunity to apply your expertise in business processes and requirements gathering


Responsibilities

  • Lead process design initiatives, ensuring alignment with business objectives and efficiency goals.
  • Collaborate closely with stakeholders to understand their needs and translate them into actionable plans.
  • Assess current state processes against desired outcomes, identifying gaps and opportunities for improvement.
  • Create detailed business cases that define project goals, key performance indicators (KPIs), and deliverables aligned with strategic business objectives.
  • Support the implementation of new processes by developing training materials and supporting users in adopting changes.
  • Lead and facilitate workshops with key stakeholders, including C-level executives, to capture requirements and ensure alignment on project goals.
  • Assess and manage the Change Management process to ensure smooth transitions and adoption of new procedures.
  • Document and refine procedures, write detailed business cases, and develop process improvements.


Qualifications

  • 7+ years of experience as a Business Analyst in process design.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Proven experience writing business case requirements and SOPs.
  • Excellent communication and presentation skills.
  • Strong workshop facilitation skills.
  • Nice to have: experience in Identity and Access Management or cybersecurity domain
  • Ability to work onsite one day a week

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