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Store Manager
3 months ago
Operational Management:
- Ensure smooth day-to-day operations of the store, including opening and closing procedures.
- Monitor inventory levels and place orders as needed to maintain stock levels.
- Oversee food preparation and quality control to ensure adherence to brand standards.
- Implement and enforce health and safety regulations to provide a safe working environment for staff and customers.
Customer Service:
- Lead by example in providing excellent customer service and resolving customer complaints or issues effectively.
- Train staff on customer service best practices and ensure consistency in service delivery.
- Solicit customer feedback and implement improvements to enhance the overall customer experience.
Team Leadership:
- Recruit, train, and motivate a high-performing team of kitchen staff and front-of-house employees.
- Set performance expectations and provide regular feedback and coaching to employees.
- Foster a positive work environment that promotes teamwork, collaboration, and employee satisfaction.
Financial Management:
- Manage store expenses and labor costs to ensure profitability.
- Monitor sales performance and implement strategies to drive revenue growth.
- Prepare and analyze financial reports to identify areas for improvement and cost-saving opportunities.
Marketing and Promotion:
- Execute marketing initiatives and promotional campaigns to attract new customers and drive sales.
- Collaborate with the marketing team to implement brand marketing strategies.
- Actively engage with the local community to build brand awareness and generate customer loyalty.
Qualifications:
- Previous experience in a managerial role within the food service industry, preferably in a fast-casual restaurant environment.
- Strong leadership skills with the ability to inspire and motivate a team.
- Excellent communication and interpersonal skills.
- Knowledge of food safety and sanitation regulations.
- Proven track record of driving sales and achieving financial targets.
- Flexibility to work evenings, weekends, and holidays as required.
Schedule:
- Day Shift
- Evening Shift
- Monday to Friday
- Weekend availability
Pay: $18.00- $22.00
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