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Office Coordinator

2 months ago

Oshawa Ontario, Durham region, Canada Raise Full time

Summary:

  • The main function of an office coordinator to supervise and coordinate the activities of office workers. A typical office coordinator is responsible for general project and office management, including a substantial variety of correspondence, records and accounts.

Job Responsibilities:

  • Provide prompt and courteous service to dealers and fleet customers.
  • Answer incoming phone calls and emails within quality standards.
  • Process Competitive Assistance Agreements in a timely manner.
  • Respond to dealer requests for competitive assistance.
  • Process vehicle bailment on a daily basis including credit and rebills.
  • Maintain, create and terminate Fleet Account Numbers in the Global FAN System.
  • Process vehicle logistics including special moves, reconsignments and diversions.
  • Provide order status and in-transit information, as well as vehicle locations for fleet customers.
  • Verify and pay manual claims including price protection / assurance
  • Weekly report distribution
  • Support National Sales Team as required.
  • Additional duties as required
  • Develop and maintain a system for managing office routine.
  • Plan, conduct, monitor and evaluate projects.
  • Prepare reports and conduct presentations.
  • Interface with external business units.
  • Maintain technical expertise and procedural knowledge.
  • Maintain supervision of advised of work in process.
  • Assume operational assignments as a working member.
  • Coordinate and monitor special or unusual projects.
  • Develop and present data to various members of the organization.
  • Solve problems and develop new methods off analysis
  • Assumes managerial responsibilities
  • Attend meetings and disseminate information to makes suggestions for future development

Skills:

  • Verbal and written communication skills
  • Ability to maintain high level of confidentiality.
  • Intermediate knowledge of Microsoft Word, PowerPoint and Excel – Intermediate.
  • Strong interpersonal and customer service skills.
  • Strong leadership skills.
  • Ability to handle multiple projects simultaneously and meet deadlines.
  • Strong planning, time management and organization skills.
  • Strong analytical and research abilities.
  • Ability to work in a team environment.
  • Ability to learn multiple applications and software.
  • Data and document management experience.
  • Ability to operate office machinery.
  • Knowledge of corporate/unit policies and procedures
  • General knowledge of mainframe systems and/or of technology in areas to which assigned.

Education/Experience:

  • High School Diploma, GED, or equivalent experience required.
  • College degree or equivalent training preferred.
  • 5-7 years of experience required.