Carrier Relations Specialist

4 weeks ago

Montreal Quebec GF, CA Fuze Logistics Services Inc Full time

Carrier Relations Specialist (3PL)

Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.

We are seeking a Carrier Relations Specialist to join our team in Montreal This role focuses on the growth and development of the carrier portfolio, and is responsible for managing the day-to-day relationships with their assigned carriers and the prospecting and onboarding of new carriers.

Responsibilities:

  • Proven track record in sourcing, selecting and managing carriers in the US and Canada.
  • Research and qualify new carriers based on asset size, modes and regions covered.
  • Responsible for carrier on-boarding (fill out and digitally house new carrier packets and request certificate holders with our Insurance company if needed).
  • Is focused on developing alternative capacity such as drop trailer, dedicated capacity and multi-leg movements as well as traditional coverage.
  • Develops a deep understanding of carrier’s business, goals, preferences, capabilities, equipment and expertise to maximize the relationship, capacity utilization and carrier satisfaction.
  • Uses expertise and knowledge of the market and carrier preferences to source and provide capacity in both contractual and spot market environments.
  • Provides day to day problem resolution; identifies issues, determines the best course of action and implements solutions. Works closely with internal partners (account management, operations or leadership) on shipment updates, problem resolution and/or operational execution.
  • Develops a diversified carrier portfolio. Maintains and grows relationships through regular phone calls, emails and/or face to face visits.
  • Participates in and/or leads carrier account reviews either independently or with collaboration from their manager; evaluates current and future business needs, discusses recent wins/losses and identifies opportunities for additional business.
  • Establishes contacts and builds relationships to form an internal network of resources comprised of commercial team members, service line partners, and operations teams.
  • Process and KPI driven approach to selecting and managing carriers.
  • Effective in negotiating both spot and contract pricing.

Qualifications:

  • The successful candidate will have at least two (2) years of proven 3PL work experience in a fast-paced, transportation purchasing related role. This role may require occasional travel within Canada and the US.
  • Outstanding written and oral communication skills, in fluent English and French (other languages considered an asset).
  • Service-oriented disposition; takes action and makes decisions in the best interests of the customer and carrier.
  • Thrives in a fast-paced, high energy environment.
  • Attention to detail and strong organization and time management skills.
  • Strong computer skills, including all Microsoft Office applications.

A Few Great Reasons to work at Fuze Logistics:

  • Competitive salary, as well as other perks and benefits.
  • A Healthy work-life balance.
  • Opportunities for Career Growth
  • We are a dynamic team, rapidly expanding, offering plenty of immediate room to grow and to make an impact, this is the time to join if you want to be part of an exciting growth with a future for you
  • We have a friendly, welcoming, teamwork environment that fosters collaboration, our corporate culture is to help each other to succeed as a team, our team supports each other, encourages each other, and plays fair ALL the time, and inspires you to make an impact.
  • Interesting and exciting assignments ranging in size, type and complexity.
  • An “open-door” policy where communication and brainstorming is encouraged.
  • Our salaries are competitive, we are at a convenient location by car (free parking) or by metro, with beautiful offices

Fuze Logistics Services Inc. is committed to providing equal opportunity for all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristics protected by provincial laws. If you are selected to participate in recruitment, selection and/or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected relating to the accommodation will be addressed confidentially.

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