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Director of Traffic and Customs
3 months ago
Job Summary:
Plans, develops and administers the Company’s freight transportation programs. Coordinates a team of transportation, traffic and customs specialists. Acts as a leader in facilitating and initiating material transportation activities and processes, in accordance with the company's objectives, principles, mission and processes.
Job Responsibilities:
- Responsible for the transportation of goods to and from (loading, LTL, air freight) on behalf of the Company in time and quantity necessary to ensure the operations of the plant.
- Evaluate rates and routes and recommends programs to save money and improve performance.
- Responsible for filling and managing losses, damages, and shortage claims with carriers when required.
- Responsible for maintaining/developing appropriate indicators related to punctuality, transportation costs, quality, and health and safety standards and implementing actions to achieve them.
- Develops short- and long-term traffic objectives, including planning a strategy to achieve standards and measure progress. The latter must take into account applicable government requirements (e.g., the CSA/CSA Customs Self-Assessment program).
- Establishes traffic policies and procedures and ensures that they are standardized and adhered to by the team.
- Coordinates performance monitoring and ensures compliance of quality, deliveries, and safety standards with major carriers.
- Collaborates in the development of logistics programs as well as various improvement actions.
- Supervises the logistics coordinator(s), including performance evaluations.
- Ensures the establishment and maintenance of a structure to ensure the department's mission at all times (urgent deliveries, transport problems, customs, or others).
- Performs all other related tasks as requested.
Education, Experience, and Skills:
- Minimum of 5 years of relevant experience in the fields of transportation, traffic, and procurement.
- Bachelor's degree in administration, engineering, or relevant equivalent discipline.
- Demonstrate communication, negotiation, and cost-control skills.
- Has the ability to manage multiple priorities and is comfortable working under pressure while meeting deadlines.
- Proficient in the MS Office suite and knowledge of SAP (Asset).
- Available and accountable for emergencies.
- Ability to work in a team as well as with direct reports working remotely.
- Ability to manage staff.
- Bilingualism (French-English) is required (spoken and written).