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Analyst, Loyalty Program Management
2 months ago
Les candidats référés ne doivent pas postuler directement pour ce poste.
Toutes les références de candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel.
L’utilisation du masculin à pour but d’alléger le texte
Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre position unique en tant que l'un des plus grands employeurs du pays, celle associée à notre engagement à avoir un impact positif sur la vie de tous les Canadiens, viens offrir à nos collègues une gamme d'opportunités et d'expériences pour aider les Canadiens à Vivre Bien, Vivre Pleinement.
Chez Les Compagnies Loblaw Limitée, nous réussissons grâce à la collaboration, à l'engagement et nous plaçons la barre haute pour nous-mêmes et ceux qui nous entourent. Que vous débutiez votre carrière, que vous réintégriez le marché du travail ou que vous recherchiez un nouvel emploi, votre place est avec nous.
The Loyalty Program Management team is at the heart of the PC Optimum program, supporting numerous stakeholders across the business to ensure PC Optimum offers are accurate and executed on time. Our world is data heavy, but we love it We work as a team to get the job done and have fun along the way.
As the Analyst on the Loyalty Program Management team, you will be integral in supporting in the execution of loyalty processes and administration of the central loyalty system. You will be responsible for overall offer quality, accuracy and collision management of Loyalty offers across the network. You will need to have strong attention to detail, enjoy working with data and are a team player. You are adaptable and comfortable prioritizing multiple tasks with a sense of urgency to get the job done and meet a deadline. You are well versed and able to present findings by speaking to various groups of the business daily.
If this describes you, then keep reading
What You'll Do:
- Be the subject matter expert on overall offer collision management and provide over and above support from our systems, including Eagle Eye, Ignio, Salesforce and Microstrategy.
- Supports the Senior Manager and stakeholders with a weekly cadence of all offers and opportunities within the PC Optimum program.
- Manages over and above by providing direction for merchant offers, removing campaigns and ensuring stability in the program.
- Responsible for opening and closing support tickets, manages ad-hoc contests and promotions and assists customer service with inquiries from the program.
What You'll Need:
o University Degree in Data Science, Computer Science, Statistics, Mathematics, Economics, Engineering, Business or other relevant field.
o 3-5 years’ experience in a reporting or analyst role.
o Strong analytical skills with Advanced Excel skills and experience with SQL
o Familiarity with retail merchandising systems and processes including Python, Teradata and Microstrategy is an asset.
o Ability to manage multiple projects and maintain attention to detail in a fast-paced and changing environment and the ability to present findings to various groups in the organization.
o Very high attention to process detail and documentation.
o Strong communication skills with the ability to co-ordinate with large groups on various issues.
What You Can Expect:
We are a team of diverse and ambitious analysts, who cultivate a friendly and inclusive work environment where you can be yourself. Our employees’ development is at the core of our business, offering endless possibilities for growth, learning and mobility. Let us help grow your skills through one of our many resources including our online Learning Centre, where you have access to hundreds of learning tools, or through casual coffee chats with our leaders who were once in your shoes.
Other perks of joining Loblaw Companies Ltd:
- Competitive compensation and benefits package
- A flexible work environment which values balance
- Colleague Discount Program
- Tuition reimbursement program
- Employee Share Ownership plan
- Pension Plan with matching
If the above sounds like a great fit, then we would love to hear from you Apply today, and get the process started. If you meet the above requirements, expect a call from one of our recruiters, followed by an in-person interview. Our recruitment process will allow you to meet and interact with colleagues at various levels of our business to give you a great perspective of life at Loblaw.
We thank all candidates for their interest but please note, those candidates who meet the minimum requirements for the position will be contacted.
Notre engagement envers la durabilité et l'impact social est un élément essentiel de notre façon de faire des affaires. Nous concentrons notre attention sur les domaines où nous pouvons avoir le plus grand impact. Notre approche de la durabilité et de l'impact social repose sur trois piliers - l'environnement, l'approvisionnement et la communauté. Nous recherchons constamment des moyens de faire preuve de leadership dans ces domaines importants. Nos valeurs ÊTRE - Engagement, Tient à coeur, Respect et Excellence - guident toutes nos prises de décision et prennent vie à travers notre culture bleue. Nous offrons à nos collègues des carrières progressives, une formation complète, de la flexibilité ainsi que les nombreux avantages compétitifs - voici quelques-unes des nombreuses raisons pour lesquelles nous sommes classés au palmarès des meilleurs employeurs du Canada, au palmarès des meilleurs employeurs pour la diversité au Canada, au palmarès des employeurs les plus verts au Canada et au palmarès des meilleurs employeurs pour les jeunes au Canada.
Si vous ne savez pas si votre expérience correspond à toutes les exigences ci-dessus, nous vous encourageons à postuler quand même. Nous recherchons des perspectives de candidatures variées, qui incluent des expériences diverses que nous pouvons ajouter à notre équipe.
Nous nous concentrons depuis longtemps sur la diversité, l'équité et l'inclusion, car nous savons que cela fera de notre entreprise un meilleur lieu de travail et de magasinage. Nous nous engageons à créer des environnements accessibles pour nos collègues, candidats et clients. Les demandes d'aménagement en raison d'un handicap (qui peut être visible ou pas, temporaire ou permanent) peuvent être faites à n'importe quel stade de la demande et de l'emploi. Nous encourageons les candidats à faire connaître leurs besoins en matière d'accommodation afin que nous puissions offrir des opportunités équitables.
Veuillez noter:
Les candidats âgés de 18 ans ou plus doivent effectuer une vérification des antécédents criminels. Les détails seront fournis lors du processus d’embauche.
